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Jobs(26,698)/Customer Success Manager Role(416)/Eve (4) - Revenue Enablement Manager, Customer Success & Solutions Engineering
Eve

Eve - Revenue Enablement Manager, Customer Success & Solutions Engineering

Remote - USA$130k - $186k+ Equity3w ago
RemoteNALegalSoftwareEdTechCustomer Success ManagerCustomer Success EngineerSales ManagerCoachingCustomer SuccessB2BSales EnablementProspecting

Requirements

• Experience in sales enablement, sales training, or a similar quota-carrying-adjacent role, ideally with exposure to enterprise/complex sales cycles • Prior experience as a quota-carrying AE in enterprise/complex sales (credibility coaching reps who've walked the deal) • Familiarity with a structured sales methodology (MEDDPICC or equivalent) • Strong instructional design and facilitation skills; comfortable running live coaching sessions • Experience building or maintaining certification programs (Mindtickle or similar LMS a plus) • Ability to work independently and own a program end-to-end • A proactive problem-solver: someone who spots gaps or breakdowns in the program (or in rep performance) before being told, and moves to fix them without waiting for direction • Experience with sales engagement or conversation-intelligence tools (Gong, Chorus, Clari) for call review at scale • Experience building competitive battlecards or positioning against named competitors • Exposure to security/procurement-heavy sales cycles (SOC 2, vendor review, MSA negotiation) • Experience with legal tech or another regulated/complex vertical • For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Eve and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.

Responsibilities

• Design and run upskilling and coaching programs for Enterprise & Strategic AEs, with MEDDPICC reinforcement as a core pillar, covering discovery, multi-threading, executive alignment, negotiation, and objection handling for complex, multi-stakeholder deals • Build programs that cover both sales motions this segment owns: net-new logo acquisition and in-account expansion (upsell/cross-sell across Eve's product offerings) • Listen to call recordings from the field to identify trends and diagnose skill gaps that coaching and enablement can close • Build and deliver enablement across multiple formats (live/virtual facilitation, roleplay workshops, eLearning, etc.) to match the skill and the moment • Build and maintain certification tracks, covering product knowledge, sales methodology, and competitive positioning at the depth Enterprise buyers expect • Own and continuously update Enterprise & Strategic playbooks and battlecards focusing on enterprise-specific plays (executive alignment, multi-threading, security/procurement navigation) • Partner with sales leadership to build the Ent/Strat enablement calendar and prioritize topics based on leadership's top priorities, segmenting coaching by proficiency stage (newer reps past initial ramp vs. tenured Ent/Strat sellers) • Partner directly with top-performing Ent/Strat reps to gather their input on what's working, and collaborate with them to co-build and co-present coaching content in the areas where they excel • Track ramp and performance metrics and certification completion to show program impact • Collaborate cross-functionally with Product Marketing, Revenue Marketing, Product, Finance, RevOps, and Engineering to translate new launches into digestible selling materials for the field

Benefits

• 💰 Competitive Salary & Equity💹 401(k) Program with Employer Matching⚕️ Health, Dental, Vision and Life Insurance🩼 Short Term and Long Term Disability🚗 Commuter Benefits*🧑‍💻 Autonomous Work Environment🖥️ Workplace Setup Reimbursement🏠 Telecomm Stipend🏝 Flexible Time Off (FTO) + Holidays🚀 Quarterly Team Gatherings🥪 In office Perks*

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