codes-health - Invoice Processing Specialist (Remote)
Requirements
• Prior experience in accounts payable, billing, or invoice processing. Experience with US medical records, healthcare billing, or legal services is a strong plus. • Exceptional attention to detail. You notice when a number doesn’t add up. • Comfort reading and applying rules and regulations, such as state fee schedules, to real invoices. • Strong written and spoken English. You’re comfortable calling US provider offices and pushing back professionally when a charge is wrong. • Organized and reliable, able to manage a high volume of invoices without letting anything slip. • Tech-comfortable: quick to learn new portals, tools, and workflows. • An ownership mindset. You care about getting it right, not just getting it done.
Responsibilities
• Review and verify the accuracy and completeness of medical records invoices from hospitals, provider offices, and third-party release-of-information vendors. • Compare invoice charges against applicable state and local fee statutes, and flag overcharges or non-compliant fees for escalation. • Process payments through provider portals, phone, mail, and other channels, and confirm that each payment is received and applied. • Dispute duplicate, incorrect, or excessive invoices, and follow up with providers until they’re resolved. • Accurately log every invoice, payment, and dispute in our internal systems so payment status is always current and auditable. • Coordinate with the records retrieval team so records are released promptly once payment clears. • Maintain up-to-date provider payment information, including accepted methods, portal instructions, and billing contacts. • Handle financial information securely and follow all data privacy and payment security procedures. • Surface workflow improvements and partner with engineering and product to help automate repetitive steps. • What Success Looks Like • Short, consistent turnaround from invoice receipt to payment. • Zero duplicate or erroneous payments. • Measurable savings from overcharges you catch and successfully dispute. • Clean, accurate payment records that never need correcting. • Provider payment playbooks that are documented, shared, and reused by teammates.
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