Clear Street - Electronic Sales Trader & Client Support

London, UK+ Equity1w ago

In Office Mid EMEA Cloud Computing Online Merchant Cost Analysis AWS Snowflake Python Risk Management

Requirements

• Minimum 3 years of professional experience supporting an equity/options algorithmic trading platform in a client-facing environment • Demonstrable experience in risk management across equities and listed options. • Strong working knowledge of FIX protocol across both asset • Solid command of Transaction Cost Analysis (TCA) and fundamental execution quality metrics. • Options trading experience is an important component of this • Detailed understanding of current European and global market structure, including lit and dark venues, periodic auctions and • Familiarity with Python, AWS or Snowflake for data querying and analysis. • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical

Responsibilities

• Provide real-time support across Clear Street's algorithmic execution platform, handling both technical and functional client queries across equities and listed options. • Act as the primary liaison between technology, support and sales teams, fostering a collaborative environment to deliver outstanding client • Identify, triage and remediate technical issues promptly, coordinating across support, technology and engineering functions as required. • Take full ownership of client incidents from initial triage through to resolution, demonstrating proactive problem-solving and effective multi-team • Deliver exceptional service to both internal stakeholders and external clients, maintaining clear and timely communication • Serve as a knowledgeable resource on FIX protocol, order types and execution venue connectivity, liaising directly with exchanges, ATS and other execution venues. • Support the growth of the electronic business by providing consultative guidance on platform usage, best execution practices and algorithmic strategy

Benefits

• At Clear Street, we offer competitive compensation packages, company equity, pension, gender neutral parental leave, and full medical and dental insurance. Our belief has always been that we are better as a business when we are all together in person. As such, we are requiring employees to be in the office a minimum of three days per week.