Veeam Software - Technical Account Manager
Requirements
• VMware VCP, Microsoft MCSE or equivalent experience • Prince 2, ITIL, PMP, or equivalent experience • Bachelor’s Degree in technology required (A combination of education and experience will be considered) • Hands-on experience with Veeam’s Core products • Proven Consulting and Project Management experience • Excellent communication, interpersonal and relationship-building skills • Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) • Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) • Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) • Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) • Experience with Data Management, Data Protection, Data Analytics • Extensive experience with Data Center, Business Continuity and Operating Systems • Experience successfully managing multiple simultaneous projects and accounts • Working knowledge of Cloud technologies, capabilities, and protocols • Business proficient in Italian and English • What You'll Get: • What You'll Get: • 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares • Statutory pension and illness coverage via INPS contributions • Private medical insurance for employees and dependents • Life and disability insurance with enhanced coverage • Accidental death and disability coverage with increased benefit for Dirigenti roles • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning • Please note: If the applicant is permanently present outside Italy, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in Italy.#LI-JB1 • Please note:
Responsibilities
• Provide input to the writing of proposals and Statements of Work • Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) • Assist with assessment and design of solutions as well as post-installation issues • Assist with Veeam Software solution implementation effort estimation • Create white papers, solutions guides, best practices, custom documentation, etc. • Deliver onsite knowledge transfer on Veeam Software solutions • Document configuration and completed activities • Analyse installed environments and guide optimal Veeam Software configurations • Facilitate communication between client and Veeam support • Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions • Provide input for improvement of process and documentation • Overnight business stays to meet company goals and objectives
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