Amplitude - Deal Desk Manager
Responsibilities
• Own deal strategy for complex opportunities by advising Sales on pricing, packaging, contract terms, and negotiation strategy—especially for enterprise and non-standard deals • Drive deal execution end-to-end by reviewing and approving non-standard transactions within SLA while ensuring all approvals are obtained and aligned with revenue recognition, legal, and operational policies • Act as the connective tissue across teams (Sales, Legal, Finance, RevOps, Accounting) to align on deal structure, mitigate risk, and remove blockers quickly • Partner on non-standard deal structures to balance business impact with compliance, including revenue recognition and contractual considerations • Identify and scale better ways of working by improving the Quote to Order process, leveraging AI tools, codifying best practices, and enabling the Sales team to move faster and smarter • You'll be a great addition to the team if: • You thrive in a fast-paced, dynamic environment and are energized by complex, high-stakes deals that require creative thinking and sound judgment • You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters • You’re energized by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities • You have a sharp eye for risk and detail, but don’t lose sight of the bigger picture • You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together • At a minimum, you need to have: • 5+ years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business • Strong understanding of deal structuring, pricing strategies, and contract negotiations • Experience partnering with Legal and Finance on non-standard terms and approvals • Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios • Familiarity with channel selling model and transacting through cloud marketplaces
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