deaa6ad2-d184-436b-b69e-17f761da1d94 - Manager, Provider Recruiting (Domestic)
Requirements
• 5+ years of experience in talent acquisition or recruitment, with at least 2+ years in a supervisory or management role. • Proven track record in high-volume healthcare or Provider provider recruitment. • Strong cross-functional collaboration experience partnering with analytics, customer success, and operations teams. • Demonstrated ability to implement AI tools in daily operational workflows to draft SOPs, streamline candidate communications, track metrics, and scale throughput. • Strong analytical skills with the ability to track, analyze, and translate operational recruiting metrics into actionable insights. • Excellent communication, stakeholder management, and team leadership skills. • Experience working effectively in a fast-paced, high-growth, fully remote environment. • Ability to travel 1–2 weeks per year for company and team offsites. • Experience in behavioral health, mental health, or digital health recruitment. • Familiarity with applicant tracking systems and talent platforms, with Salesforce ATS experience considered a plus.
Responsibilities
• Manage end-to-end Provider provider recruitment, staying on pace with the hiring model to support forecasted demand and ongoing customer launches. • Navigate competing operational priorities—balancing rapid customer launch deadlines, urgent escalated member needs, and broader network expansion initiatives—with guidance from senior leadership. • Partner cross-functionally with Analytics, Customer Success, and Implementation teams to align network capacity with customer requirements while maintaining cost-of-scaling targets. • Scale provider network coverage with a rigorous focus on recruiting clinicians who deliver exceptional quality and continuity of care. • Oversee recruiter capacity, sourcing strategies, and candidate pipelines to drive high-throughput hiring across target geographies and specialties. • Implement AI tools and automated workflows across the recruiting life cycle—including candidate outreach, screening, SOP documentation, and operational reporting—to increase throughput without a proportional increase in recruiter effort. • Optimize candidate routing, workflows, and process cycle times to reduce average handle time and eliminate operational bottlenecks. • Directly coach, develop, and mentor team members, setting clear performance expectations and driving high execution standards. • Ensure strict adherence to Provider compliance, quality standards, and credentialing handoff protocols. • Meet or exceed monthly and quarterly hiring throughput targets while staying aligned with the overall Provider hiring model. • Maintain target cost-per-hire metrics to support sustainable network scaling across all Provider specialties. • Deliver required provider capacity on time for new customer launches and forecasted demand surges. • Maintain high standards for quality and continuity of care across all hired Provider providers. • Drive measurable team efficiency gains through operational workflow redesign and AI tool integration.
Benefits
• Note: We have even more benefits than listed here https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical https://www.onemedical.com/membership/ accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom https://www.noom.com/, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot https://springhealth.link/jd-2023-07-carrotbenefit, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub https://springhealth.link/jd-2023-07-gympassbenefit, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons https://www.brighthorizons.com/, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes. • Not sure if you meet every requirement? Research shows https://pubsonline.informs.org/doi/10.1287/mnsc.2023.4907 that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive https://www.springhealth.com/careers. If this role excites you, we encourage you to apply. • Our privacy policy: https://springhealth.com/privacy-policy/
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