Zocks - Sales Program Manager
Requirements
• 3+ years of experience in program management, sales enablement, sales operations, or a similar role. • Experience in a high-growth and performance-driven environment; enjoys building from scratch. • Strong analytical mindset with the ability to use data to drive decisions. • Strong communication skills, both written and verbal. • Highly organized with a strong sense of accountability and ownership. • Comfortable working cross-functionally and holding others accountable. • Preferred. Familiarity with Salesloft and Salesforce is preferred. Familiarity with content management systems, such as Guru, Highspot, or Notion, also preferred. • Preferred. Experience in the financial technology or wealth management industry is preferred. • $95,000 - $105,000 a year • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Elevate sales performance and pipeline quality by building and operationalizing call coaching frameworks (such as scorecards and call reviews), reviewing call recordings, and delivering actionable insights to frontline managers. • Support sales motions and cadence/outreach strategy such as outbound play design and reporting, as well as ongoing cadence performance analysis to improve conversion and meeting quality. • Support and execute enablement programs such as sales onboarding, sales plays, product learning, and continuous training to drive consistent sales performance and faster ramp times. • Create and maintain a centralized sales knowledge base serving as the single source of truth for information, processes, messaging, and best practices across the teams. • Leverage and optimize sales technology and data to uncover performance trends and drive actionable insights; build and manage call libraries, conduct A/B testing, and serve as a systems expert to continuously identify and implement optimization opportunities. • Partner with sales leadership to support ongoing initiatives and programs that improve team effectiveness and revenue outcomes. • Provide ongoing support to reps by triaging day-to-day needs with quick, actionable guidance, serving as an accessible resource to unblock reps and direct them to the appropriate stakeholders or resources to maintain sales velocity.
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