OKX - HR Operations Manager

• Lead and oversee end-to-end HR operations across the employee lifecycle, ensuring services are delivered accurately, compliantly, and with a strong focus on employee experience. • Oversee onboarding processes to deliver a positive and welcoming employee experience, including first-day preparation and orientation programmes. • Manage day-to-day HR operational activities, including employee lifecycle changes, offboarding, benefits administration, payroll coordination, immigration, employment documentation, audit and statutory submissions. • Maintain the integrity of HR systems and employee data, ensuring accurate records and adherence to governance and compliance requirements. • Partner closely with HR Business Partners, Payroll, Finance, Legal, IT, and external vendors to resolve operational challenges and deliver consistent, high-quality HR services. • Identify opportunities to simplify processes, improve ways of working, and leverage technology or automation to enhance operational efficiency and employee experience. • Analyse operational issues to identify underlying causes, recommend practical solutions, and implement improvements that strengthen service quality and operational effectiveness. • Prepare and analyse HR operational metrics and reports to support decision-making and monitor service performance. • Lead or support HR projects and process improvement initiatives, taking ownership to deliver high-quality outcomes within agreed timelines. • What We Look For In You • Bachelor's degree in Human Resources, Business, or a related discipline. • Relevant experience in HR Operations within a fast-paced, high-growth, or multinational environment. • Good understanding of the employee lifecycle, Singapore Employment Act, local statutory requirements, and HR operational best practices. Regional HR experience is an advantage. • Strong critical thinking and sound judgement, with the ability to analyse information and make balanced decisions. • Curious and solution-oriented, with a focus on identifying root causes and improving processes. • Resilient and execution-focused, able to manage competing priorities and deliver results. • Proactive in driving process improvements and leveraging technology to enhance efficiency. • Strong analytical, organisational, and problem-solving skills. • Excellent stakeholder management and communication skills, with the ability to collaborate across teams. • Demonstrates a growth mindset and willingness to learn and innovate. • High level of professionalism, integrity, and discretion in handling confidential information.