spreedly - Business AI Operations Lead

• R&D Workflow Discovery • Lead AI workflow discovery across Product, Engineering, and other R&D functions. • Partner with stakeholders to understand business needs, operational challenges, and existing processes. • Identify opportunities where AI and automation can reduce manual work, improve execution, or increase productivity. • Document and maintain identified R&D opportunities in the shared company AI workflow inventory for prioritization. • Translate selected opportunities into clear requirements, success measures, and implementation plans. • Business AI Execution • Design and build prioritized AI workflows across R&D and other business functions. • Translate business requirements into practical solutions using approved AI platforms and shared capabilities. • Deliver assigned solutions on time and communicate risks or delays early. • Focus primarily on operational AI workflows that can deliver measurable business value. • Test solutions with business users, incorporate feedback, and support successful adoption. • Partner with the AI Enablement & Solutions Lead when initiatives require advanced architecture, reusable capabilities, or complex cross-functional design. • Apply shared AI standards and recommended implementation patterns to assigned solutions. • Solution Ownership • Serve as the AI build owner for assigned workflows. • Own solution design, development, testing, launch, maintenance, and ongoing optimization. • Partner with internal business customers to validate requirements, support adoption, and measure business outcomes. • Develop documentation, user guidance, and training materials for delivered solutions. • Monitor solution performance and identify opportunities for continued improvement. • Ensure assigned workflows remain aligned with shared AI standards and company priorities. • Marketing Operations • Own Marketing Operations activities outside of scoring, routing, and analytics. • Manage campaign operations and configuration, nurture programs, audience segmentation, webinars, and marketing automation. • Support data quality, source management, auditing, lead-flow execution, and operational governance in partnership with Revenue Operations. • Optimize the marketing technology stack, including HubSpot, Salesforce, Influ2, and related platforms. • Partner with Revenue Operations on processes and systems involving scoring, routing, analytics, and reporting. • Ensure Marketing Operations processes and workflows remain scalable, reliable, and well maintained.