splend - Automotive Sales & Customer Specialist
Requirements
• Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment. • Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth. • Strong understanding of consultative/ solution selling, customer service excellence, and the importance of relationship-building. • Excellent communication and interpersonal skills with the ability to engage and influence customers effectively. • High attention to detail and strong time management, with the ability to handle multiple customers and priorities. • Experience or passion for the automotive or mobility industry (desirable). • A full, unrestricted UK Driver’s Licence (must have). • Comfortable commuting to our Cricklewood, North London Hub daily.
Responsibilities
• Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products. • Engage directly with customers to understand their needs and recommend the most suitable subscription solution. • Guide customers through the full sales process from enquiry to final sign-up. • Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals. • Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging. • Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings. • Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
Benefits
• Performance based bonus • Flexible leave options, providing more time for rest & recovery • Employee Assisted Program • Dedicated Learning & Development Platform to support Career growth • Health insurance and a monthly wellness allowance • 💰 Bonus scheme: Opportunity to earn based on your performance • 🏖️ Annual leave: 25 days + bank holidays • 🎂 Day off for your Birthday! • 📖 Dedicated Learning & Development platform • ❤️🩹 Private Health Insurance and Monthly Wellness Allowance • 💭 Employee Assistance Program
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