Strongpoint Partners - Director of Operational Efficiency

• 10+ years of defined contribution plan administration experience, including at least 5 years in a senior or management role within a TPA firm. • Hands-on experience managing a large and diverse book of retirement plans; experience with 500+ plans strongly preferred. • Proven expertise in compliance testing, Form 5500 preparation, employer contribution calculations, payroll reconciliation, and audit support. • Demonstrated experience leading operational change through system migrations, technology implementations, training, and process improvement initiatives. • Experience successfully managing a roadmap of projects from prioritization through cross-functional execution and completion. • Demonstrated results from continuous process and technology improvement initiatives. • Familiarity with multiple recordkeeping platforms, payroll vendors, and financial services firms. • Experience with PensionPro, ASC, and FT William strongly preferred; experience with comparable TPA administration platforms will also be considered. • PensionPro, ASC, and FT William • Strong project management, organizational, and problem-solving skills with the ability to manage multiple initiatives simultaneously. • Excellent written and verbal communication skills. • Ability to operate independently, exercise sound judgment, and drive projects forward in a fast-paced, high-accountability environment. • Collaborative mindset with the ability to work effectively across Administration, Product, Technology, and other cross-functional teams. • ASPPA QKA (Qualified 401(k) Administrator), QKC (Qualified 401(k) Consultant), or equivalent designation such as QPA or CPC. • QKA (Qualified 401(k) Administrator), QKC (Qualified 401(k) Consultant) • Master’s degree in Finance, Accounting, or a related field, or equivalent professional experience. • Experience managing or contributing to the P&L of a TPA practice, cost center, or operational unit. • Experience working within a PE-backed or high-growth professional services environment. • Experience consulting on M&A transactions involving retirement plans, including plan terminations, mergers, and asset transfers. • Strong working knowledge of ERISA, IRS regulations, DOL guidance, and SECURE Act provisions applicable to qualified retirement plans. • Flexible Workplace – Hybrid and remote options available for many roles. • Flexible Workplace • Flexible PTO – Competitive paid time off, including flexible & unlimited options. • Flexible PTO • Inclusive Environment – A culture that values diversity, collaboration, and respect. • Inclusive Environment • Growth Opportunities – Support for ongoing learning and career development. • Growth Opportunities • Comprehensive Benefits – Health, dental, vision, life, and disability coverage.