cursor - Field Engineer, Commercial
Responsibilities
• Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements • Build working prototypes that connect multiple tools and agents to show customers how a real workflow runs end to end • Build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor • Translate customer requirements into end-to-end solution designs, from agents and tooling to the controls that keep people in the loop, guiding them on best practices for rollout, prompt strategy, and context configuration • Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs • Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering • Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding • Maintain deep knowledge of the Grok platform and the competitive landscape to position our value effectively • Support account planning and help drive expansion opportunities across a portfolio of customers with technical validation • YOU MAY BE A FIT IF • You have strong communication skills and executive presence, equally comfortable coding alongside developers or presenting to technical leaders. • You have a deep understanding of how work gets done in modern organisations, whether that's the software development lifecycle and developer productivity, or the business systems and workflows that span teams • You have hands-on technical ability and think in systems: you don't need to be a full-time engineer, but you're fluent in technical workflows and AI tooling, and understand how the pieces connect, where they break, and how to make them reliable at scale • You are customer-obsessed with a knack for translating technical details into business impact • You have experience in Field Engineering, Solutions Architecture, or Pre-Sales, or have designed and built systems that automate work across teams and tools • You thrive in a startup environment: resourceful, adaptable, proactive in creating solutions, and comfortable running several evaluations in parallel
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