Metalab - Design Director
Requirements
• Technical Expertise • Technical Expertise • UX Design: You define UX quality standards, push teams toward innovation, and drive best practices across research, strategy, and execution. • Visual Design: You champion high-quality visual execution and stay current on trends, emerging technologies, and tooling. • Product Strategy: You ensure design work aligns with overarching product roadmaps, release strategies, and market positioning. • Critique & Collaboration: You guide teams in fostering a culture of constructive critique, both internally and with clients. • Research: You leverage qualitative and quantitative data to inform and validate design decisions. • Content Design: You advocate for clear, compelling communication that aligns with brand strategy and user experience. • Leadership & Influence • Selling Design: You craft compelling narratives that help clients understand and buy into design decisions. • Vision: You lead teams in developing experience concepts, balancing business goals, user needs, and innovation. • Creative Direction: You ensure the strategic and creative impact of all projects, guiding teams through execution and client presentations. • Systems Design: You define scalable design systems that ensure usability, adoption, and long-term maintainability. • Brand Strategy: You confidently lead brand workshops and strategy sessions, guiding clients toward compelling creative directions. • Proven experience managing and mentoring design teams through complex challenges while maintaining high-quality output. • Strong communication and presentation skills, with the ability to align and influence diverse stakeholders. • Experience collaborating with cross-functional teams to drive business priorities and deliver tangible value. • Active engagement in the design community, sharing insights through articles, panels, and thought leadership. • A passion for inclusive design practices and fostering a collaborative team environment. • Knowledge of change management and service design principles. • Strategic thinking, with the ability to contribute to business development and client relationship-building.
Responsibilities
• Lead by Doing • Lead by Doing • Balance leadership with hands-on design execution, working alongside teams to create and ship exceptional work. • Actively contribute to raising the bar for design excellence, providing clear and actionable feedback to project teams. • Client Engagement & Delivery Success • Serve as a trusted design advisor to clients, guiding them through the design process, presenting work, managing feedback, and building strong relationships grounded in Metalab’s point of view on design direction and execution. • Drive strategic project success by applying service design and change management principles. • Partner with the Business Development team to scope work and identify strategic business development opportunities. • Advocacy & Leadership at Metalab • Foster a collaborative, inclusive, and high-performance design culture. • Partner with Metalab leadership to drive engagement and maintain a strong company culture. • Hire, mentor, and develop design team members, ensuring a strong pipeline of leadership within the design team. • Represent Metalab in the design community, attracting top talent and new business opportunities.
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