Trexon - Operations Manager
Requirements
• Education • Relevant qualification in Operations, Manufacturing, Engineering, Business Management, or a related discipline (e.g. NVQ, HNC/HND, Degree, or equivalent industry experience). • A degree in Manufacturing Engineering, Operations Management, Business Management, or a technical discipline is advantageous but not essential. • Professional training or certifications in Lean Manufacturing, Six Sigma, Continuous Improvement, or Production Management are desirable. • IOSH or NEBOSH Health & Safety qualification would be beneficial. • Working knowledge of ERP/MRP systems and operational planning tools is advantageous. • Proven experience in an Operations Management, Production Management, or Manufacturing leadership role within a fast-paced technical or manufacturing environment. • Demonstrated experience managing production operations to achieve On Time In Full (OTIF) delivery, quality, cost, and productivity targets. • Experience leading and developing multidisciplinary teams, including performance management, training, succession planning, and employee engagement. • Strong background in production planning, resource allocation, and operational problem-solving. • Experience implementing and driving continuous improvement initiatives, including Lean Manufacturing, 5S, waste reduction, and process optimisation. • Proven ability to manage cross-functional relationships across production, engineering, quality, supply chain, and sales functions. • Experience managing operational budgets, KPIs, and performance reporting. • Exposure to regulated quality environments and compliance with ISO 9001, ISO 14001, ISO 45001, and SC21 standards. • Experience to AS9100. • Experience supporting business growth, operational change, and continuous improvement within a manufacturing environment. • Knowledge • Strong understanding of manufacturing operations, production processes, and operational best practices. • Working knowledge of quality management systems and compliance standards including ISO 9001, ISO 14001, ISO 45001, and SC21 requirements. • Sound understanding of production planning, capacity management, inventory control, and supply chain coordination. • Knowledge of Lean Manufacturing principles, continuous improvement methodologies, and operational efficiency techniques. • Understanding of Health & Safety legislation and safe working practices within a manufacturing environment. • Familiarity with KPI development, operational reporting, and performance management systems. • Good understanding of engineering drawings, technical documentation, and manufacturing specifications. • Knowledge of ERP/MRP systems, production scheduling tools, and document control processes. • Commercial awareness with understanding of operational cost control, productivity, and customer delivery expectations. • Strong leadership and people management skills with the ability to motivate, develop, and engage teams. • Excellent communication and interpersonal skills with the ability to build effective working relationships at all levels. • Strong organisational and planning skills with the ability to prioritise and manage multiple activities. • Effective problem-solving and decision-making capability within a fast-paced operational environment. • Commercially aware with the ability to balance customer expectations, operational performance, and business objectives. • Proficient in Microsoft Office and operational systems including ERP/MRP platforms. • Strong stakeholder management and customer relationship skills. • Ability to work under pressure, manage changing priorities, and deliver results to deadlines. • Commitment to continuous improvement and operational excellence.
Responsibilities
• Compliance, Quality & Health and Safety: • Ensure the business maintains compliance with ISO 9001, ISO 14001, ISO 45001, and SC21 and AS9100 standards by: • Promoting and maintaining a safe working environment for employees, contractors, visitors, and customers. • Ensuring all accidents, incidents, near misses, and unsafe conditions are reported and investigated appropriately. • Driving a culture focused on achieving zero Lost Time Incidents (LTI’s). • Ensuring all operational procedures, processes, and documentation remain current, controlled, and fully compliant. • Managing non-conformances effectively, ensuring root cause analysis and corrective actions are implemented in a timely manner. • Ensuring training plans, competency matrices, and operating standards are maintained and adhered to across the department. • Operations & Production Management: • Lead day-to-day operational activities to ensure customer requirements are achieved safely, efficiently, and profitably. • Ensure production plans are effectively managed and resources are aligned to meet customer delivery requirements. • Ensure all products are delivered On Time In Full (OTIF), to required quality standards and agreed commercial targets. • Ensure materials, labour, equipment, and operational capability are available to support production schedules. • Monitor operational performance and take proactive action to address risks, delays, or inefficiencies. • Ensure equipment is maintained, operational downtime is minimised, and asset care processes are consistently applied. • Support the introduction of new products, operational changes, and process improvements. • Recommend and support capital investment initiatives to improve operational capability and efficiency. • Leadership & People Management: • Lead, manage, and develop the operational team to create a high-performing and accountable culture. • Manage recruitment, onboarding, training, development, succession planning, and performance management activities. • Conduct regular one-to-one meetings and performance reviews in line with company policy. • Promote employee engagement, teamwork, and continuous development across the department. • Delegate responsibilities effectively to encourage ownership and support career progression. • Ensure the department structure and capability align with current and future business requirements. • Support organisational change and restructuring activities where required. • Maintain company values, behaviours, and equal opportunity practices throughout the department. • Performance Management & Reporting: • Develop, implement, and manage operational KPIs aligned to business objectives. • Monitor and report on operational, financial, quality, and delivery performance. • Drive improvements in productivity, efficiency, quality, and customer satisfaction. • Manage departmental operational and capital expenditure budgets within agreed targets. • Analyse operational data to identify trends, risks, and improvement opportunities. • Ensure accurate operational reporting is maintained and communicated to senior management. • Cross-Functional Collaboration: • Work closely with Supply Chain, Engineering, Quality, Sales, and other departments to ensure alignment of business objectives and operational priorities. • Ensure materials and equipment are available in line with production schedules and operational requirements. • Act as the primary operational contact for customer delivery updates and issue resolution. • Represent Operations at cross-functional meetings and ensure actions are completed effectively and on time. • Ensure communication across departments is timely, accurate, and supports operational performance. • Continuous Improvement: • Drive a culture of continuous improvement throughout the operation. • Lead initiatives focused on Lean Manufacturing, 5S, waste reduction, process optimisation, and operational efficiency. • Monitor production performance and drive reductions in downtime and non-productive activities. • Encourage proactive problem-solving and employee involvement in continuous improvement activities. • Identify and implement improvements to enhance quality, cost, delivery, safety, and customer satisfaction. • Undertake any other reasonable duties required to support the operational and commercial needs of the business.
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