Empower Brands - National Account Sales Manager
Requirements
• Education • Bachelor's degree in Business Administration, Marketing, Finance, or a related field preferred. • Minimum of 5 years of successful B2B sales experience, preferably in national accounts, strategic accounts, enterprise sales, or key account management. • Demonstrated success in achieving or exceeding sales and revenue targets. • Experience managing complex sales cycles and multi-location customer relationships. • Experience in franchise, facility services, commercial cleaning, or related service industries is preferred. • Proven ability to build executive-level relationships and influence decision-makers. • Strong consultative selling, negotiation, and presentation skills. • Excellent verbal, written, and interpersonal communication abilities. • Strong analytical, problem-solving, and strategic planning skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools.
Responsibilities
• Account Growth & Revenue Development • Develop and execute strategic account plans to achieve revenue, retention, and expansion goals. • Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services. • Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations. • Lead sales presentations, business reviews, and executive-level discussions with key decision-makers. • Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts. • Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance. • Negotiation & Contract Management • Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships. • Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements. • Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team. • Client Relationship Management • Serve as the primary sales manager for assigned national account clients. • Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners. • Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities. • Ensure timely communication, issue resolution, and proactive customer engagement. • Champion customer satisfaction, retention, and loyalty initiatives. • Cross-Functional Collaboration • Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences. • Communicate customer needs, market intelligence, and competitive insights across the organization. • Support strategic initiatives designed to enhance national account growth and operational excellence. • Reporting & Business Analysis • Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems. • Analyze account performance, sales trends, and market conditions to identify opportunities and risks. • Prepare and present regular performance reports, business reviews, and strategic recommendations to sales leadership. • Provide insights and recommendations that support the overall growth strategy of the National Accounts program.
Benefits
• Competitive base salary plus performance-based incentive compensation • Medical, dental, and vision insurance • 401(k) with company match • Paid time off and company holidays • Professional development and career advancement opportunities • Remote work environment • Compensation: Base of $100,000 annually plus commissions
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