cognition - Workplace & Engagement Coordinator
Requirements
• Professional, friendly presence with strong communication skills • Comfortable in a highly visible, customer-facing role • Organized and detail-oriented, with strong follow-through • Able to balance structure with flexibility in a fast-moving environment • Comfortable lifting up to 35 lbs and being on your feet throughout the day • Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus • Creativity and interest in employee events is also a plus
Responsibilities
• Be the face of the office • Greet employees, candidates, and guests with professionalism and warmth • Coordinate with building security to ensure a smooth, secure arrival experience • Support recruiting by welcoming candidates and helping interviews run on time • Keep the office moving • Manage incoming and outgoing mail, packages, and deliveries throughout the day • Coordinate and communicate out the ordering of employee meals (lunch, dinner) as needed • Assist office services teams (custodial, culinary, vendors) as needed • Help troubleshoot day-to-day issues and escalate when appropriate • Support workplace operations & events • Partner closely with the Employee Experience team on daily needs and employee onboarding processes • Stock and coordinate distribution of office supplies and swag for employees and guests • Coordinate client meetings, interviews, and team offsites for employees across our team • Assist in planning office events and activities to keep morale high • Contribute to a great employee experience • Notice what’s working and what isn’t in the office environment • Pitch in during busy moments, events, and high-traffic days • Help create a calm, welcoming, and reliable experience for everyone in the space (and eventually know all employees by first name!)
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