Flex - People Ops Manager
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Requirements
• 5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up • Strong experience building and running performance review processes and manager-facing people workflows • Hands-on systems thinker who enjoys building from scratch and improving workflows • Proven ability to introduce structure in fast-moving environments without overcomplicating processes • Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices • Highly organized and detail-oriented, with strong operational judgment and follow-through • Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism
Responsibilities
• Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding • Track and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicators • Design, launch, and refine performance review cycles, calibration processes, and supporting documentation • Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records • Help ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stages • Own employment documentation, policy administration, and coordination with legal or external partners as needed • Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination • Partner with managers on employee relations issues, performance follow-up, and organizational changes • Identify gaps in current people operations workflows and implement simple systems that improve consistency and execution
Benefits
• Build something generational — Capture the full lifecycle of money for ambitious business owners. • Work on real money, real risk — Payments, credit, and banking at serious scale. • Solve hard problems — AI, underwriting, compliance, and global finance from first principles. • True ownership — Small teams, high trust, real accountability. • Founder-level exposure — Direct access to leadership, customers, and investors. • High bar, high taste — Move fast without cutting corners. • Elite peers — People here are builders, not tourists. • Real upside — Meaningful equity if you help build something big.
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