Typeface - Engagement Manager

• As an Engagement Manager, you will partner closely with senior marketing and creative leaders to design and execute AI-driven content strategies that accelerate production, strengthen brand governance, and elevate campaign performance. In this role, you will guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration. • How You’ll Make Impact • Lead enterprise-wide transformation programs that use Typeface’s generative AI platform to modernize marketing and creative operations. • Serve as a trusted advisor to CMOs, creative leaders, and brand teams, connecting AI-powered solutions to their strategic priorities. • Build executive trust through clear communication, strong governance, and proactive risk management. • Develop GenAI and digital content transformation strategies aligned with each customer’s business goals. • Lead discovery workshops and develop actionable roadmaps for high-impact use cases across email, advertising, social media, SEO, and video. • Partner with engineers and solution architects to translate business needs into technical requirements and scalable solutions. • Guide solution design, configuration, and deployment, including Brand Hub setup, agent customization, and integrations with platforms such as Google Workspace, Salesforce, Adobe Experience Cloud, and Campaign Manager 360. • Drive adoption through enablement, change management, and best-practice guidance. • Define success metrics tied to adoption, content velocity, brand consistency, cost efficiency, and campaign performance. • Represent the voice of the customer by translating field insights into product requirements and roadmap recommendations. • Create reusable implementation playbooks, templates, and best practices that help customers scale their success.