procurify - Manager, Revenue Operations
Requirements
• 3–5 years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or related roles in a B2B SaaS or high-growth technology environment • Hands-on experience supporting sales teams and/or customer success teams, including pipeline management and post-sale processes • Experience working with core tools, including: • Salesforce CRM • Platforms such as Gong and Vitally • Experience working with pipeline data, forecasting support, and customer lifecycle reporting • Exposure to automation or AI-enabled tools in revenue workflows or analysis • Strong experience in Salesforce CRM, administration and pipeline • Experience supporting sales operations and/or customer success operations • Familiarity with tools such as Gong and Vitally • Solid understanding of sales processes, forecasting inputs, and customer lifecycle management • Experience analyzing pipeline and customer data and building reports (e.g., using SQL in Metabase or similar BI tools) • Strong attention to detail and commitment to data quality • Ability to translate business requirements into scalable systems and processes • An AI-forward mindset in applying automation and AI tools to improve workflows and reporting • Ability to drive adoption of new processes and tools across cross-functional teams through training, documentation, and stakeholder buy-in. • Maintains a professional and current LinkedIn profile, ensuring it is updated upon joining Procurify to reflect their new role and maintain a consistent company presence.
Responsibilities
• SALES OPERATIONS & PIPELINE MANAGEMENT • Support the execution and optimization of sales processes, from opportunity creation through close • Maintain pipeline hygiene and ensure accurate opportunity data within Salesforce CRM • Monitor pipeline performance and identify opportunities to improve conversion rates, cycle time, and sales velocity • Support sales forecasting processes through data accuracy and structured reporting • CUSTOMER LIFECYCLE & CX OPERATIONS • Support operational processes across the post-sale lifecycle, including onboarding, renewal, and expansion • Partner with Customer Success to improve customer health tracking, renewal visibility, and retention workflows • Identify and address friction points in the customer journey to improve retention and expansion outcomes • Support segmentation and lifecycle management to better align customer engagement strategies • REVENUE OPERATIONS & PROCESS EXECUTION • Support the execution and continuous improvement of end-to-end revenue processes from opportunity through renewal and expansion • Maintain standardized lifecycle stage definitions across Sales and Customer Success • Contribute to best practices in pipeline management, forecasting inputs, and customer segmentation • TECHNOLOGY & TOOLS MANAGEMENT • Administer and optimize Salesforce CRM, including configuration, automation, and data integrity • Support the use and optimization of tools such as Gong and Vitally • Ensure systems are integrated and aligned with sales and customer workflows • Contribute to improving workflows through automation and AI-enabled tooling • DATA ANALYTICS & REPORTING • Build and maintain dashboards that provide visibility into pipeline health, sales performance, and customer lifecycle metrics • Analyze data to identify trends, risks, and opportunities across sales and customer success • Track and report on key metrics, including pipeline conversion, sales velocity, renewal rates, and expansion performance • Translate data into actionable insights to support decision-making • DATA QUALITY & GOVERNANCE • Maintain high standards of data quality across CRM and customer systems • Ensure consistent use of fields, stages, and processes across Sales and Customer Success • Support a reliable source of truth for pipeline and customer data • CROSS-FUNCTIONAL COLLABORATION • Partner with Marketing, Sales, and Customer Success teams to align systems, processes, and reporting • Act as a key operational partner, supporting day-to-day execution and process improvements • Contribute to initiatives that improve sales efficiency and customer outcomes
Benefits
• HELP US MODERNIZE SPEND MANAGEMENT • Procurify is a remote-first company with a big heart and a strong ambition to modernize the way organizations manage business spend. We’re trusted by hundreds of companies around the world — across industries like biotechnology, education, health care, manufacturing, and software — to manage over $30B in spend. • We recently closed $50M in Series C funding to help us strengthen our core offering, launch new payment capabilities, and provide customers with an AI-enhanced procure-to-pay experience. Read the press release here https://www.procurify.com/press_release/procurify-raises-50m-series-c/. • BE EMPOWERED TO DO YOUR BEST WORK • We’ve created an environment where personal and professional growth is a real priority. Some of the great perks we offer include: • Flexible working: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada! • Responsible time off: We offer a flexible approach to time off; we trust our team to take the time they need to rest and recharge while staying accountable to their commitments. • Extended health benefits: We prioritize our team’s health and well-being. We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account. • Community initiatives: We have a strong commitment to giving back to our communities, including regular volunteer days, our Donate Your Day program, and education lunch and learns. • Stock options: Everyone has a chance to own a part of Procurify with our competitive stock program. • Base Salary Range: $86,000-$108,000 (This range is dependent on experience and not inclusive of any bonus, commission, benefits or equity that might exist in your total compensation package.)
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