ConnectWise - Regional Sales Manager
Requirements
• Sales, account management, partner management, or business development experience. • Proven track record of exceeding revenue and retention targets. • Experience managing a book of business with multiple accounts simultaneously. • Strong negotiation, forecasting, and pipeline management skills. • Excellent communication, presentation, and relationship-building capabilities. • Ability to manage complex projects independently with limited supervision. • Experience leveraging CRM and sales engagement tools such as Salesforce and Outreach. • Experience within the MSP, TSP, SaaS, cybersecurity, or IT services industries. • Knowledge of channel sales and partner-led go-to-market motions. • Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).
Responsibilities
• Partner Relationship Management • Manage a portfolio of 40–60 strategic partners, acting as their primary business advisor. • Build and maintain executive-level relationships to drive retention, growth, and customer satisfaction. • Conduct regular business reviews and identify opportunities for expansion and value creation. • Proactively engage partners to understand business goals and align ConnectWise solutions to their needs. • Revenue Growth & Retention • Achieve annual sales growth and Monthly Recurring Revenue (MRR) retention targets. • Drive both Sell-To and Sell-Through motions within assigned partner accounts. • Sell-To • Sell-Through • Identify, qualify, and manage opportunities throughout the entire sales lifecycle. • Expand adoption of ConnectWise solutions through cross-sell and upsell strategies. • Maintain a healthy pipeline and accurate forecasting cadence. • Sales Execution • Manage opportunities from prospecting through close. • Execute solution-based and value-driven sales methodologies. • Negotiate pricing, contract terms, and implementation requirements. • Ensure opportunities meet company standards for margins, pricing, and contractual terms. • Cross-Functional Collaboration • Partner with Customer Success, Support, Product, Marketing, Finance, and Operations teams to deliver exceptional partner experiences. • Advocate for partners internally and help ensure timely resolution of business needs. • Collaborate across departments to increase customer satisfaction and accelerate growth initiatives. • What Success Looks Like • Successfully managing 80+ partner accounts. • Achieving revenue growth and retention goals. • Consistently maintaining accurate sales forecasts and pipeline hygiene. • Generating an average annual contract value of approximately $35K per transaction. • Managing sales cycles averaging 45–60 days. • Building long-term strategic relationships that increase partner engagement and revenue.
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