sparta-commodities - Account Manager
Requirements
• 3+ years’ experience in an account management role, ideally in B2B SaaS, financial data or commodities. • Hands-on ownership of both retention and expansion. You’ve run renewals and closed the upsell and cross-sell yourself, rather than passing growth opportunities to a separate salesperson to close. • Comfortable managing a high volume of smaller accounts at once and prioritising your time effectively. • A confident relationship-builder with strong written and verbal communication skills. • Organised and process-driven, with a working knowledge of CRM and AI tools. • Genuinely curious about commodities and energy markets, with a real appetite to learn. • Resilient and proactive, comfortable working autonomously in a fast-paced, high-growth environment. • Prior exposure to commodities, energy markets, or financial/data services. • Experience with MEDDPICC or another value-selling framework. • Familiarity with HubSpot and Claude. • An additional European language.
Responsibilities
• Own a portfolio of smaller accounts, acting as the primary commercial point of contact for each customer. • Build and execute a renewal plan for every account in your portfolio, working to protect and grow existing ARR. • Identify and close upsell and cross-sell opportunities (additional seats, products or commodity verticals) within your existing account base. • Consistently meet retention and expansion targets across your assigned portfolio. • Run regular check-ins and business reviews with customers to track usage, surface risk early, and reinforce the value Sparta delivers. • Keep account and opportunity records accurate and up to date in HubSpot, including renewals pipeline and MEDDPICC qualification. • Partner with Customer Success on onboarding, adoption and usage data to spot expansion and churn-risk signals before they become problems. • Escalate at-risk accounts promptly and work with the Head of Sales on recovery or win-back plans. • Support Account Directors on strategic enterprise accounts as needed, building the experience to take on larger accounts and more senior sales responsibility over time
Benefits
• At Sparta, our culture is built on innovation, collaboration, and high performance. We thrive in a fast-paced environment where initiative is celebrated, challenges are embraced, and impact is rewarded. • Equity in a high-growth, VC-backed company • $42M in Series B funding — strong market traction and investment • Early-stage growth — build your career as we scale • Market-leading product — we are redefining commodity trading intelligence • Top-tier tools and technology to support your success • What's the Culture Like at Sparta? • At Sparta, our culture isn't just a set of values on a wall — it's how we work. We embrace a dynamic environment where initiative is celebrated, challenges are met head-on, and innovation thrives. You'll collaborate with people who are passionate about our mission and committed to building outstanding products and outcomes for our customers. • The Sparta Code • Understanding is non-negotiable • Understanding leads to believing. Believing leads to winning. • The 'why' is the difference between compliance and conviction. Before we execute, we ask: why does this matter, who does it serve, what changes if we win? People who understand the mission don't need to be managed. • Ask for forgiveness, not for permission • Most decisions are reversible. Most fears are not. • 90% of decisions are reversible. Make them, ship, iterate. Perfection is the enemy of efficiency. Bias for action means moving before you have all the answers, but it isn't recklessness. The rule: tell the rest of us what you did, what changed, what you learned. • Fall in love with the problem • The mission wins. Your idea doesn't have to. • Solutions flatter our ego. They feel like progress. But solutions without problems are opinions, and opinions don't move customers, markets, or teammates. The goal is to find what's true, not to win the room. If your idea gets killed because a better one comes along, that's the system working. • It's your fault. Lucky you. • If it's on you, it's in your control. • True ownership sounds harsh until you feel how liberating it is. If every problem is yours, you stop spending energy on who to blame and start spending it on how to fix it. Effective leaders default to 'it's on me'. Not out of guilt, but out of agency. • Conflict is a gift • Honesty is an expression of care. • Withholding feedback is choosing comfort over growth, yours and your colleague's. Staying silent deprives others of the chance to learn. We challenge openly and with positive intent. Done with care, this builds trust. Done with ego, it destroys it.
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