centuro-global-careers - Account Manager
Requirements
• 4+ years in B2B account management or expansion sales, carrying a quota against existing customers • Demonstrable track record of growing consumption or usage-based revenue, not only renewing licences • Proven experience managing enterprise accounts with multiple stakeholders across travel, HR, mobility, procurement and finance • Commercial confidence at renewal: pricing conversations, true-ups and moving clients onto new terms • Competency with HubSpot (or similar CRM) and disciplined forecasting • Working knowledge of a qualification framework such as MEDDIC or MEDDPICC • Background in global mobility, immigration, business travel, travel management or HR tech • Experience in a services plus SaaS model, converting services usage into platform revenue • Comfort working alongside senior relationship holders without owning the relationship outright • Moving from a client services or delivery role into a quota-carrying seat? We welcome your application if you can show you have grown account revenue • Success looks like • You grow net revenue from your book every month through expansion and activation, net of contraction and churn • You move consumption-only clients onto platform fees and annual terms • You hold and grow revenue at renewal, with strong gross and net revenue retention • Every account in your book has a current account plan and a regular business review • You feed back client insight to help evolve our product and GTM strategy
Responsibilities
• Grow existing accounts into new countries, new services (business travel visas, work permits, global mobility, entity setup) and higher traveller volumes, and open new buying centres within existing clients • Activate signed contracts: identify accounts consuming below their contracted rate, size the gap and agree a consumption plan with each client • Own renewals and true-ups, leading pricing conversations and moving clients onto current terms • Build and maintain account plans with stakeholder maps and white space, and run quarterly business reviews with our client success team • Forecast accurately in HubSpot, keeping expansion and renewal opportunities current with strong CRM hygiene • Review new transactional clients and decide which have expansion potential • Feed back client insight to product and marketing, and source references and case studies • Consistently meet and exceed net revenue targets from the existing client base
Benefits
• Competitive base salary with uncapped commission and accelerators • Equity participation: stock options from our early-employee pool (qualifying period applies) • Fast-moving, empowering SaaS scale-up environment with rapid career development • Ongoing learning and development opportunities (enablement, coaching, workshops) • Hybrid work environment: London based (Canary Wharf) with flexibility • Mission-led, collaborative team and supportive leadership • The chance to build Centuro's account management function from the ground up
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