MinIO - Business Development Representative - Commercial

• Inbound Lead Management • Respond rapidly to all inbound MQLs (pricing and demo requests, content downloads, AIStor trial downloads, etc.). • Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing. • Schedule and confirm qualified meetings for Account Executives. • Document all research learnings and call notes clearly within CRM to ensure strong AE handoffs. • Live Chat Engagement • Serve as primary responder for website live chat inquiries. • Engage prospects in real time to understand use case and urgency. • Convert chat conversations into qualified meetings. • Escalate deeper technical questions to Sales Engineering when appropriate. • Paid Digital & Campaign Follow-Up • Follow up on leads generated from paid media campaigns. • Prioritize high-intent digital responses. • Provide feedback to marketing on lead quality and trends. • Event Recruitment & Follow-Up • Support pre-event meeting recruitment and post-event follow-up. • Schedule commercial meetings tied to webinars, field events, and conferences. • Track event-driven pipeline outcomes. • Lead Routing & Assignment • Assign inbound leads to the appropriate Account Executive based on territory and segmentation. • Ensure accurate and clean handoffs with complete context. • Maintain SLA adherence for inbound follow-up. • CRM & Reporting • CRM & Reporting • Maintain strong CRM hygiene and data accuracy. • Track qualification outcomes (meeting held, disqualified, recycled, etc.). • Provide insights on inbound conversion trends. • Success Metrics • Success Metrics • Meetings held (not just scheduled) • Meeting-to-Stage 1 opportunity conversion rate • Speed-to-lead response time • Live chat conversion rate • AE acceptance rate of meetings • Lead routing accuracy • CRM data completeness • Equal Opportunity Policy (EEO) • MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.