ConnectWise - Senior Product Manager- AI
Responsibilities
• Establishes operational plans for the Product Management team • Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results • Provides support to the Product Management team, with a high attention to detail • May require communication with ConnectWise leadership • May coach, review, and/or delegate work to other team members • Defines and drives the business plan, strategy, and positioning of the products to align to corporate growth strategy • Collaborates to discover solutions to identified problems, using sound judgement to assess risks, and to lay out the value of your solution in a well-structured, data-informed, written narrative • Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities • Interacts with customers and prospects to define market requirements and communicates the needs to the development team • Monitors product performance to evaluate adoption rates, user experience, and production issues • Prioritizes the product backlog in conjunction with overall business and partner needs • Represents ConnectWise in all partner engagements, events, conferences, and other venues • Knowledge, Skills, and/or Abilities Required: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to manage large, complex projects and processes independently with limited supervision • Recognized expert in applicable work area • Ability to situationally adapt and understand new technology/processes as per business and partner requirements • Strong communication and presentation skills, verbal and written, with the ability to effectively communicate with technical and non-technical audiences • Ability to work in rapid pace environment, while maintaining high quality work • Demonstrated commitment to partner and team-oriented management • Strong knowledge of software development, database, server/client, and similar technical concepts • Strong understanding of the techniques and methods of modern product management • Detail-oriented with the ability to work on multiple priorities simultaneously • Knowledge of MSP industry • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite • Working Conditions: • Working Conditions: • US-Remote (EST working hours) • Up to 10% travel
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