Bubble Skincare - Director of Key Accounts, Amazon

• Monitor customer reviews, ratings, and feedback, and use those insights to inform product, content, and CX improvements • Implement strategies to protect and grow a strong review and ratings profile • Reporting & Executive Communication • Deliver executive-level reporting on channel performance, translating data into clear strategic recommendations for leadership • Represent Amazon in leadership forecasting and commercial reviews, translating performance into narrative that connects to the broader business • 8+ years of experience in Amazon account management/eCommerce, ideally in beauty, CPG, or a similarly fast-moving, competitive category • Track record of owning a P&L and driving profitable, sustainable growth - not just sales volume • Deep hands-on knowledge of Amazon SEO, listing optimization, and Amazon advertising (Sponsored Products/Brands/Display; DSP a plus) • Working knowledge of FBA inventory management and demand forecasting • Experience directing an agency or freelance partner, with the judgment to know when to push back • Sharp analytical instincts - comfortable in the data, not just consuming summaries of it • A point of view on creative and what performs on Amazon specifically, not just brand marketing more broadly • Excellent executive communication skills, with the ability to translate complex performance data into clear business recommendations • Bias toward action - equally comfortable setting strategy and doing the hands-on work to prove it out