Triple Whale - Sales Development Representative, EMEA
Requirements
• Experience in sales development, business development, or a similar customer-facing role where you’ve proactively started commercial conversations. Experience with ecommerce brands or B2B SaaS is a plus. • Confidence making outbound calls and engaging prospects who weren’t expecting to hear from you. • Strong research and writing skills, with the ability to identify a relevant reason to reach out and communicate it clearly and concisely. • Good listening skills and thoughtful questions that uncover business needs and distinguish genuine sales potential from surface-level interest. • Strong organisation and follow-through, keeping accounts, conversations, and commitments on track. • A willingness to learn, apply coaching, and test new approaches to improve results. • Familiarity with marketing technology, analytics, or AI software, and an understanding of ecommerce metrics such as customer acquisition cost, return on ad spend, and profitability, would be valuable. • Experience using HubSpot, LinkedIn Sales Navigator, or similar prospecting and sales engagement tools is a plus. • Professional proficiency in spoken and written French and English is essential, as you’ll use both languages to prospect, hold sales conversations, and communicate with ecommerce brands across EMEA.
Responsibilities
• Build a focused prospecting plan. Work with Account Executives to prioritise ecommerce brands that fit Triple Whale’s customer profile and agree account ownership before outreach. • Research accounts and relevant buyers. Understand the brand’s business, likely priorities and the people responsible for ecommerce, marketing and growth. • Create opportunities through outbound prospecting. Use phone, email and LinkedIn to reach relevant buyers with a clear reason for contacting them. • Make outreach specific and useful. Connect your message to an observable business signal or relevant challenge rather than lead with a generic product pitch. • Follow up on marketing-generated interest. Respond promptly to demo requests, event engagement and campaign enquiries, using the context of each interaction to guide the conversation. • Run initial qualification conversations. Establish customer fit, the business problem, relevant stakeholders and whether there is a credible reason to take the next step. • Book and support meaningful sales meetings. Set a clear agenda, confirm attendance and give the Account Executive the context needed to continue the conversation. • Develop longer-term prospects. Maintain appropriate follow-up with relevant accounts that are not ready to buy, coordinating with Marketing’s nurture programmes to avoid conflicting messages. • Keep CRM records accurate. Document account research, outreach, qualification, objections and agreed next steps. Respect contact preferences, opt-outs and applicable outreach requirements. • Improve the prospecting approach. Review calls and messages, test different approaches and share recurring buyer needs and objections with Sales and Marketing.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT