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Geotab

Geotab - Customer Success Migration Specialist (12 Month Contract)

Reading, England - United Kingdom - Hybrid1w ago
In OfficeJuniorEMEACustomer Success ManagerProspectingSalesforceCloseCustomer Success

Requirements

• The  Customer Success Migration Specialist is a full-time, outbound-focused commercial role dedicated to converting Verizon Reveal customers to the MyGeotab platform. You will work through a defined book of customers, engaging them by phone, walking them through why the switch makes sense, and supporting them through to contract signature If you love technology, and are keen to join an industry leader — we would love to hear from you!

Responsibilities

• This is a people-first, phone-first role — you will spend most of your day talking to customers, following up on conversations, and moving deals forward. This role is a great fit for someone who is naturally confident on the phone, motivated by targets, and enjoys the buzz of closing a deal. You do not need deep telematics experience — we will train you on the product. What we need is someone who can build rapport quickly, handle objections confidently, and stay persistent without losing their professionalism. • How you'll make an impact: • Make outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation. • Clearly explain the benefits of switching platforms, tailoring your pitch to each customer's situation and fleet needs. • Walk customers through live or recorded platform demonstrations, highlighting the features most relevant to them. • Send and follow up on marketing materials, proposals, and contracts to keep deals progressing. • Chase signatures on open contracts and keep on top of customers who have gone quiet. • Plan your daily call activity across new prospects, follow-ups, and deals approaching close. • Log all activity and keep your pipeline up to date in Salesforce so opportunities are accurately tracked at all times. • Work collaboratively with colleagues in Customer Success and Sales when customers need additional support or products. • Hit weekly and monthly activity targets (calls, demos, and closed migrations).

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