magnals - Magna Legal Services - Revenue Operations Analyst
Requirements
• Experience with workflow automation tools (Make.com, Zapier, or similar) • Experience using AI tools to improve workflows or productivity in a professional setting • Exposure to GTM tools such as sales automation, data enrichment, conversational intelligence, sequencing, or BI platforms • You’re more operator than administrator, with a desire to understand the business rather than simply configure the system • You have a bias toward building scalable solutions rather than answering the same question twice • You’re comfortable with ambiguity and incomplete data, exercise sound judgment, and document your assumptions • You proactively identify and resolve broken or inefficient processes • You genuinely enjoy helping people and view user support as an important part of the role • You communicate effectively with stakeholders at all levels, including sales leaders, Finance, and senior GTM leadership
Responsibilities
• Own Salesforce administration, including maintaining data integrity; configuring fields, objects, flows, reports, and dashboards; and providing day-to-day support to the sales team • Analyze CRM, finance, and operational data to surface insights and help leaders make faster, better-informed decisions • Identify, improve, and automate manual processes, particularly repetitive work that can be streamlined or scaled • Partner with Sales, Finance, and BI on cross-functional projects, including data enrichment, system integrations, and reporting infrastructure • Serve as a trusted resource for the sales team by answering questions, troubleshooting issues, and helping representatives use existing tools more effectively • Support sales enablement through office hours, training sessions, and how-to documentation that strengthen CRM fluency across the team • Build strong relationships with users across varying levels of technical proficiency; patience and approachability are as important as technical skill • Document processes, system changes, and reporting logic to improve consistency and support long-term scalability • ## Desired Background • 2-4 years of experience in RevOps, SalesOps, GTM technology, or sales enablement, with hands-on ownership of systems, data, or processes • Hands-on Salesforce administration experience, including building flows, cleaning data, managing objects and fields, and troubleshooting independently • Strong data skills, including advanced Excel or Google Sheets proficiency and experience working with large datasets, pivot tables, and translating findings into a clear business narrative • Analytical mindset and curiosity to understand the “why” behind a request before determining the “how” • Clear communicator who can explain technical concepts and problems to non-technical audiences
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