brightwheel - Business Operations Senior Associate
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Requirements
• You are a proactive problem-solver and diligent executor who is excited to support strategic initiatives and drive meaningful outcomes across the business. You have strong analytical skills and experience building automations and workflows with AI tools. You are a clear communicator, take ownership of your work, show attention to detail, and consistently deliver high-quality results on time. You are excited to dive deep into data to develop and implement practical solutions that address challenges and opportunities across the business. You enjoy collaborating with cross-functional partners to analyze and tackle complex problems and you thrive in the pace of change at high growth tech startups.
Responsibilities
• Execute high-impact projects: Your work will support the achievement of cross-functional initiatives that deliver against brightwheel’s strategic priorities. This could include everything from performing the core analysis for our pricing strategy, partnering directly with front-line managers to improve our sales and onboarding funnels, to market mapping to inform a new product launch. • Execute high-impact projects: • Build and Ship AI powered automations: You will design, build, and implement agentic AI tools and workflows that supercharge the business • Build and Ship AI powered automations • Turn data into insights: You will dive deep into data, processes, and the customer experience to identify and surface the critical insights necessary to answer key business questions and improve performance. • Turn data into insights: • Collaborate with senior management teams: You will serve as a key subject matter expert and analytical partner to leaders across the business. You will provide the data-driven “source of truth” and independent perspective needed to shape recommendations and informed decision making. • Collaborate with senior management teams • What You’ve Done • What You’ve Done • 3+ years experience at a top management consulting firm or in a business operations/analytics role working on cross-functional projects that improved business performance • Strong analytical and critical thinking skills: you can take large and messy data sets and turn them into data-driven insights, build strategic models, and are proficient in Excel/Google Sheets + data visualization tools • Experience using AI tools to build and deploy automations and workflows • Proven record of execution: you have successfully owned and delivered analytical workstreams and projects / subsets of projects, from end-to-end with high quality and minimal oversight • Effective communicator: You can take complex data findings and distill them into clear, concise summaries that help stakeholders make decisions • High intellectual curiosity: You have a deep desire to learn how a business scales and are eager to dive into new domains, tools, and techniques • Adaptable and scrappy: You are comfortable with ambiguity and have experience navigating changing priorities in a startup-like environment
Benefits
• $100K – $142K • Offers Equity • Compensation & BenefitsAt brightwheel, we reward people who make things happen. Our compensation is benchmarked against similar-stage growth companies, with ranges set by function, level, and location. Final offers reflect experience and expertise, and your recruiter can walk you through the range for your region. • Equity & OwnershipMany roles include equity, giving you the chance to share in the long-term success you help create. • Equity & Ownership • Benefits & Well-BeingWe design our benefits to help you (and your family) live well, stay healthy, and keep growing. While specifics vary by region, we typically offer: • Comprehensive medical, dental, and vision coverage • Generous paid parental leave • Flexible PTO so you can recharge when you need it • Local retirement or savings plans (e.g., 401(k) in the U.S.) • We’re committed to pay equity and to building a diverse, inclusive workplace where everyone can do their best work and feel supported along the way. • Our Mission and Opportunity • Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. • Our Team • Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
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