candidhealth - Head of Sales Operations
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Requirements
• 7+ years of experience in Sales Operations (Revenue Operations background acceptable if paired with strong Sales Ops depth). • Proven success supporting GTM teams in high-growth environments. • Expertise in sales planning, forecasting, compensation design, and GTM reporting. • Strong cross-functional leadership skills; ability to influence Product, Finance, Legal, and Marketing stakeholders. • Deep proficiency in Excel and PowerPoint; ability to turn data into insights and stories for executives. • Experience designing and implementing GTM tech stacks and reporting frameworks. • Background in healthcare or fintech industries is nice to have. • Strategic thinker with a bias toward action and ability to drive clarity in ambiguous environments. • Healthcare and financial services domain expertise • Prior experience at a hyper-growth startup • Experience supporting channel partner and post-sales teams with designing cross-sell and upsell motions, setting up CPQ and deal desk • Strong understanding of broader GTM systems & tooling (Hubspot, Marketo, Outreach, Segment, etc), including SFDC admin experience • Prior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startup
Responsibilities
• Operational Leadership: Lead day-to-day sales operations including quota management, commissions, forecasting, and quarterly/annual planning. • Strategic Planning: Build annual operating plans, prepare board and executive-level reporting, and drive change management across GTM functions. • Cross-Functional Partnership: • Partner with Finance on invoicing, compensation, and revenue recognition. • Collaborate with Legal on NDAs, contracts, and deal enablement. • Support Marketing and Product teams with pricing and product feature alignment. • Systems & Analytics: Define and optimize the GTM tech stack (CRM, forecasting, reporting tools). Partner with Engineering only where necessary, but ensure ownership sits within the right functions (Sales Ops, Finance, etc.). • Leadership & Team Building: Hire, coach, and develop a high-performing Sales Operations team. • Executive Insights: Provide proactive reporting and insights to the executive team to guide strategic decisions.
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