hypebeast - Senior Account Manager

London1w ago

In Office Senior EMEA Media E-commerce Account Manager Team Management Account Management Content Creation Schedule Management Records Management E-commerce Campaign Management Upselling Reporting Quality Assurance Conflict Resolution

Requirements

• Hypebeast is a leading global platform for contemporary culture and lifestyle, and a premier destination for editorially-driven news and commerce. Founded in 2005, it became a publicly listed company in 2016, and today boasts a global readership across North America, Asia Pacific, Europe and more. The Group has expanded its publishing brands to a wider scope, encompassing Hypebeast and its multiple content distribution platforms, creative agency Hypemaker, and e-commerce and retail platform HBX. • 6-7 years of account/project management experience in an advertising or publishing setting, with a focus on digital media. • Strong understanding of social media advertising and content production. • Ability to multitask and work under tight schedules. • Excellent written and verbal communication skills. • A problem-solver that can think strategically. • Detail-oriented with strong time management skills. • Solutions focused, with the ability to manage internal and external expectations. • Positive and energetic - instilling enthusiasm in the team at all times. • Able to mentor more junior members of the team. • Deep understanding of Sales, Creative and Production processes. • Confident and able to manage demanding client relationships. • Able to work independently and effectively is a must. • You are positive and energetic - instilling enthusiasm in the team at all times. • If you think you’ve got what it takes, please provide your cover letter, CV, and expected salary. • This position is based and located in London. Candidate must be eligible to work in UK. • Personal data collected is for recruitment purposes only.

Responsibilities

• Client Management • Manage a combination of both supplied asset campaigns and produced campaigns. • Build and maintain client relationships to encourage repeat business and positive sentiment post-campaign. • You have a track record of managing high-level / top tier accounts, confidently leading conversations and delivering projects end to end. • You take responsibility and accountability for the work and the process on each project – you are the go-to person, both internally and externally. • You will identify upselling opportunities throughout live projects, understanding how to approach new opportunities with clients. • You will constantly think about how to nurture and grow long-term client relationships. • Campaign Management & Execution • Manage internal teams to ensure smooth, successful campaign execution. • Collaborating with teams across the business (Creative Editorial, social, AdOps, paid social) to plan and launch campaigns across regions and verticals. • Ensure project timings and deadlines are adhered to, bringing in the right people at the right time. • Assist in managing insertion orders, campaign scheduling and inventory conflict resolution. • Ad Operations & Quality Assurance (QA) • Collect and QA ad tags and creative; monitor and reconcile campaign delivery across systems. • Performance Analysis & Reporting • Analyse performance and ensure delivery of client objectives. • Communicate updates across departments regarding campaign performance. • Create end of campaign reports for clients (in spreadsheet and deck format)