nava-benefits - Sales Development Representative
Requirements
• We understand your experience is more than a list of requirements, so we encourage you to apply even if you don't check every box. • 1–2 years of sales, customer-facing, or high-volume outbound experience • Genuine comfort picking up the phone and making a high volume of calls every day. This is not an email-only or social-first role • Sharp verbal communication and the ability to think on your feet through objections • Resilience and self-motivation. You're energized by a job with a lot of "no"s on the way to a "yes" • Curiosity about the benefits/health insurance industry, or a willingness to learn it fast (we'll teach you the rest) • Comfort with a modern sales tech stack (Salesforce, Nooks, Gong, Linkedin SalesNavigator, AI tools) • Prior experience in a brokerage, benefits, or insurance environment • Experience at a fast-growing startup where process is still being built • A track record of hitting or exceeding activity or pipeline targets in a prior role • WHAT YOU'LL GET • A defined ICP, proven messaging, and a modern prospecting stack. You will be executing and sharpening what already works, not building from zero • Hands-on coaching and structured onboarding from a manager who has personally carried an SDR quota • A clear, transparent path to promotion • Be on the front lines of a company reshaping a $50B industry
Responsibilities
• Prospecting & Pipeline Building • Build and manage a pipeline of target accounts using Nava's signal-based prospecting approach, prioritizing renewal timing, funding events, hiring activity, and HR leadership changes over static list-drops • Research accounts and decision-makers before every touch so outreach lands as informed and relevant, never generic • Work a modern stack (Salesforce, Clay, Nooks, Gong Engage) to prioritize accounts and multi-thread outreach across call, email, and social • Cold Calling & Qualification • Make outbound calls daily as the core of your day. Nava's SDR team is phone-first • Run structured discovery on every connect: uncover pain points around renewals, claims, compliance, and HR bandwidth, and translate them into a qualified, well-briefed meeting for our Sales team • Handle objections using the openers, talk tracks, and frameworks you'll build in onboarding and keep sharpening in weekly live coaching • Partnering Across the Business • Hand off qualified meetings to Sales Executives and Partners with the context they need to run a strong first call • Work with Marketing on inbound routing and campaign-driven offers (like our renewal readiness reports), and give direct feedback on what messaging is and isn't landing • Loop in Solutions Consulting when a prospect's needs are benefits-heavy, so the right expertise is in the room from the start • Craft & Career Growth • Take part in weekly call reviews, role-plays, and Nava's SDR "Raise the Bar" training series to sharpen openers, objection handling, and discovery skills • Own your numbers: connect rate, conversation rate, meeting rate and use that data, with your manager's coaching, to keep improving • Progress along Nava's defined SDR career ladder (SDR I → SDR II → Senior SDR → Sales Executive), with clear expectations and comp growth at each step
Benefits
• This role is eligible to participate in Nava's incentive compensation plan, with total on-target earnings (OTE) of $65,000. The base wage for this role is $24.04/hour ($50,000 annualized). To keep compensation fair and consistent across the team, this is a fixed SDR1-level package and is not open to negotiation. • Working at Nava • As a remote-first company, Nava is committed to building a dynamic and inclusive culture where you have the autonomy to thrive. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare. • Please note: The benefits below apply to full-time (W2) employees and are not included for contractor roles. • Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health. • Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial. • Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage. • Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP) • Candidates from all backgrounds are encouraged to apply. We believe that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from all backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that kind of team at Nava.
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