Granum - Expansion and Pay Sales Development Representative
Responsibilities
• Call into our existing customer base to identify and qualify expansion opportunities, with a focus on upsell and cross-sell of the invoicing and payments product • Drive adoption conversations with clients who haven't yet activated key Granum features • Qualify and book expansion meetings for the Customer Success team, building pipeline from within the existing book of business • Run high-volume outreach, phone-first with email and sequences as support, staying organized and consistent in your activity • Partner with the Payment team and Customer Success to identify expansion signals and coordinate warm handoffs • Track activity, pipeline, and outcomes in Salesforce with accuracy and discipline • Stay sharp on the invoicing and payments product so you can speak to it confidently and handle common objections in the moment • Does This Sound Like You? • Previous experience in sales, customer success, or account management is a plus, especially if you've had upsell or expansion conversations • You're personable, energetic, and genuinely enjoy talking to people • You're a natural conversationalist who can move from small talk to a real business conversation without it feeling forced • You're goals-oriented and motivated by hitting numbers • You're organized and disciplined, because high-volume outreach requires a system • You work well in a fast-paced, collaborative environment and take feedback well • You can pick up a product quickly and speak to it with confidence • You're looking to build a career in sales and see this as a launchpad
Benefits
• Canada-based candidates: Base $65-70,000 CAD + $20,000 CAD on target commission • US-based candidates: Base $55-60,000 USD + $30,000 USD on target commission • In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more. • In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs. • Canada • We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada. • 401(k) matching • RRSP matching • We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive. • And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge. • unlimited Paid Time Off • paid company holidays • company-wide winter break from December 24 to January 1 • Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.
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