socure - Sales Enablement and Training Manager
Requirements
• Design scalable learning paths that combine self-paced content, knowledge checks, AI role plays, and certifications. • Develop engaging digital learning assets including training videos, assessments, and learner scorecards. • Partner with leadership teams across Socure to identify role-specific learning needs, prioritize enablement initiatives, and translate evolving business objectives into scalable training programs. • Continuously improve curriculum based on learner feedback, business priorities, and performance data. • LEVERAGE AI TO ACCELERATE CONTENT CREATION • Personally execute the end-to-end content production workflow: drafting training content from provided technical documentation using AI platforms, create slides and voiceover using AI platforms, QC final assets and get technical signoff, and publish courses in LMS. • Evaluate and adopt new AI-enabled learning technologies to improve speed, quality, and learner engagement. • MANAGE CERTIFICATIONS AND ONGOING ENABLEMENT • Build certification programs that validate proficiency across messaging, product knowledge, objection handling, and customer scenarios. • Partner with leadership to define success criteria and evaluate learner readiness. • Maintain certification records and communicate progress to stakeholders. • MEASURE ENABLEMENT EFFECTIVENESS • Track onboarding completion, certifications, learner engagement, and program adoption. • Deliver recurring reports and insights to leadership that inform enablement strategy. • Recommend program improvements based on quantitative and qualitative feedback. • Preferred, 6+ years of industry experience in fraud prevention, identity verification, or digital customer acquisition. • 3+ years of direct experience in sales enablement, learning development, or sales strategy. • Thorough understanding of enterprise SaaS sales processes, sales methodologies (Challenger, Command of the Message, MEDDPICC or other), and the buyer's journey. • Excellent communication, presentation, and interpersonal abilities. • Data-driven approach with a track record of setting and achieving success metrics and qualifying improvements. • Solid project management and organizational skills. • Demonstrated experience using generative AI tools to accelerate content creation, instructional design, plus experience building scalable digital learning programs within an LMS and leveraging modern learning technologies including AI coaching, simulations, assessments, and sales content libraries. • Strong instructional design skills with the ability to translate complex technical concepts into engaging learning experiences. • Ability to lead with passion and motivate a diverse team in a fast-paced, high-growth remote environment.
Responsibilities
• OWN ONBOARDING AND NEW HIRE READINESS • Manage end-to-end onboarding programs for new hires, host weekly 1:1s with learners to answer questions and reinforce learning, and ensure timely completion of learning milestones and successful ramp. • Partner with managers through weekly learner progress reviews and coaching discussions. • Coordinate learner access to required systems, resources, mentors, and enablement tools. • Monitor onboarding health and proactively address learner roadblocks.
Benefits
• $120K – $140K • Offers Equity • Offers Bonus • This is a base salary range for this job based on the job requirements. • Base pay is only one component of Socure's compensation and our total rewards package includes equity, benefits, and an annual bonus or a commission plan. • annual bonus • commission plan. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please note: we have set up limits for applications for this role. • Candidates may not apply more than 3 times in any 30 day span for any job at Socure. • Candidates may not re-apply to the same role within 30 days. • or drag and drop here • Why are you interested in this job at Socure? • Unfortunately we are unable to hire employees residing in these states. • This is a hybrid role. While we are still expanding our office footprint, you will generally be expected to come into the office 2–3 days a week (where a location is available). Exact scheduling and flexibility may vary depending on your manager and team. • San Francisco, CA • New York City, NY • Socure's Recruiting Privacy Policy • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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