npowermedicine - IT Support Specialist

• This position is remote within the United States. • Proven ability as an IT support specialist in a fast-paced environment • Understanding of HIPAA regulation and policies governing PHI and PII (preferred) • Knowledge of Google Workspace Enterprise Plus • Excellent knowledge of technical management and of computer hardware/software systems including expert level experience with iOS and macOS Apple devices - Microsoft Windows device knowledge is also a plus • Experience with security applications for macOS devices including Iru, Cisco Umbrella, Cortex -Cloud, VPN, and Okta SSO is a plus • Experience with use of Atlassian products (Confluence and Jira) • Ability to constantly and effectively manage competing priorities. Collaborate with key stakeholders in the organization to deliver awesome IT service • Education, Experience, Behavioral Competencies, & Skills • 3+ years of hands-on experience in IT is required for this position • Excellent verbal and written communication skills • Experience with Atlassian, Google Workspace Enterprise Plus, Iru, Microsoft O365, Okta, macOS, Cisco Umbrella, Cortex Cloud, VPN, Palo Alto Networks StrataCloud, Cisco Meraki, and Zoom • Prefer candidates with Healthcare industry experience with an understanding of HIPAA, PHI and PII • Attention to detail and responsive • Generous, Curious and Humble • Ability to travel may be required from time to time • Pay Information • The expected hourly range for this position is $26.77 and $35.63. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. N-Power Medicine (NPM) offers equity at hire as well as a discretionary annual bonus which may be available based on Company performance. This position is eligible for company benefits at 30+ hours/week. • Pay Information