Armada - Deal Desk Manager (Contract)
Requirements
• 8 years of experience in Deal Desk, Financial Analysis, Sales Operations, Legal Operations, or a related role in a B2B company • Experience supporting global sales teams, preferably in a business that sells both hardware and software • Strong attention to detail with the ability to balance speed and accuracy in a high-volume environment • Working knowledge of pricing approvals, discounting structures, and order-to-cash processes • Excellent communication skills and comfort working cross-functionally with Sales, Legal, Finance, and Operations • Ability to manage multiple priorities, deadlines, and stakeholders simultaneously • A collaborative, solutions-oriented mindset • Experience supporting international deals, including multi-currency or region-specific requirements • Familiarity with CRM and deal management tools such as Salesforce, DocuSign, Ironclad, Dealhub, or similar platforms • Exposure to contract structures such as MSAs, order forms, and software license agreements • Experience in a startup or high-growth environment
Responsibilities
• Manage Armada’s order form approval queue with a high sense of urgency, ensuring timely turnaround to support deal velocity and customer needs • Draft, review, and finalize order forms in close partnership with Sales, Customer Success, Finance, and Hardware teams, supporting both hardware and software transactions • Ensure all order forms comply with approved pricing, discounting policies, and legal requirements • Serve as a trusted advisor to the field, consulting on order form structure, deal mechanics, and process best practices • Collaborate closely with Legal and Finance to resolve non-standard deal terms and ensure accurate deal documentation • Perform quality checks on executed order forms to confirm completeness, accuracy, and readiness for booking and downstream processes • Act as an internal SME for Partner and resale order forms, ensuring pricing compliance across regions and resale orders • Identify recurring deal issues or process friction and partner with Deal Desk, Legal, Finance, and RevOps to recommend and implement improvements • Support continuous improvement of Deal Desk workflows, templates, and approval processes to scale with Armada’s growth • Maintain clear documentation and guidance for order form processes and standards • Act as a highly responsive point of contact for deal-related questions from cross-functional teams
Benefits
• For U.S. Based candidates: To ensure fairness and transparency, the hourly range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. • We use a geographic pay structure based on cost-of-labor markets. • Tier 1 (e.g., SF Bay Area, NYC, Seattle): $60– $75 • Tier 1 (e.g., SF Bay Area, NYC, Seattle): • Tier 2 (most U.S. metro areas): $52– $66 • Tier 2 (most U.S. metro areas): • Tier 3 (other cities): $50 - $62 • Tier 3 (other cities): • Final compensation will be determined by experience, scope, and level, and may vary from the posted range. • Competitive hourly rate • Medical, dental, and vision (subsidized cost) • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA) • Retirement plan options, including 401(k) and Roth 401(k) • Unlimited paid time off (PTO) • 14 paid company holidays per year • #LI-Remote#LI-SM1 • You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you • Equal Opportunity Statement
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