Deepgram - Revenue Operations Analyst
Requirements
• 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role. • Strong hands-on Salesforce experience, including reporting, flows, automation, and data management. • Experience working across CRM, CPQ, billing, contract, or other GTM systems. • Strong analytical and problem-solving skills with high attention to detail. • A track record of improving workflows, not just executing existing processes. • Comfort using AI and automation tools to reduce manual work and improve operations. • Ability to work cross-functionally across GTM, Finance, and technical teams. • IT WOULD BE GREAT IF YOU HAD • Experience in a usage-based or consumption-based business. • Experience with CPQ and contract-generation tools. • Familiarity with billing or metering systems. • SQL or experience working with GTM/customer data. • Experience with tools such as Claude, Cursor, n8n, Workato, Retool, or similar automation environments. • Experience in a high-growth SaaS or AI company. • Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com http://deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to [email protected].
Responsibilities
• Support and improve quote-to-cash workflows, including CPQ, order forms, contract changes, subscriptions, entitlements, and downstream system updates. • Partner with Finance and GTM Engineering on usage, billing, and monetization workflows, including reconciliation across CRM, product, billing, and finance systems. • Serve as a hands-on Salesforce and GTM systems operator, building reports, dashboards, flows, automations, and system enhancements. • Maintain strong data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records. • Troubleshoot and resolve GTM systems and process issues, identifying root causes rather than relying on manual workarounds. • Identify repetitive or high-friction workflows and help build automation and AI-enabled solutions to reduce manual effort. • Support the systems and reporting used to operationalize forecasting, routing, territory, quota, and commission decisions. • Partner with the Director, GTM Engineering on system requirements, testing, implementation, documentation, and ongoing optimization. • Help create scalable operating processes as Deepgram grows, while staying close to the day-to-day work that surfaces where systems need to improve.
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