Hightouch - Marketing & SDR Operations Manager
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Requirements
• 4-6+ years of experience in Marketing Operations, Revenue Operations, or a related GTM Ops role, ideally at a B2B SaaS company. • Strong working knowledge of marketing automation platforms (e.g., HubSpot, Marketo) , CRM systems (Salesforce preferred), and Clay. • Hands-on experience with lead routing, lead scoring, campaign attribution, and list management. • Comfortable working across multiple stakeholders (SDR, Demand Gen, Field Marketing, PMM) and juggling competing priorities. • Detail-oriented and process-driven, with a bias toward building repeatable, scalable workflows. • Strong analytical skills — you're comfortable pulling data, building reports, and translating findings into recommendations. • Self-starter mentality; you see gaps and fix them without waiting to be asked. • Experience with Hightouch, Outreach/Salesloft, 6sense, or similar ABM and sales engagement tools. • Familiarity with data warehouses (Snowflake, BigQuery, Databricks) and how they connect to marketing systems. • Experience or strong interest in application of AI into marketing/sdr operations. • Previous experience supporting SDR teams directly. • Exposure to event operations and field marketing workflows. • The salary range for this position is $160,000-$190,000 per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Responsibilities
• Own SDR & Marketing reporting and performance analytics, building on existing foundations to deliver more actionable insights. • Troubleshoot and maintain key SDR workflows across prospecting, sequencing, and lead follow-up. • Manage event lead uploads and post-event data processing, reducing the coordination burden between Field Marketing and Demand Gen. • Own lead routing & scoring logic and continuously refine rules to ensure fast, accurate distribution to the right reps. • Build and optimize enrichment and outreach workflows in Clay to automate prospecting, lead scoring, and account research. • Identify and execute process improvement opportunities across SDR, Demand Gen, and ABM programs.
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