TTEC Digital - Account Executive

• Success in this role requires a consultative approach, executive-level relationship building, and the ability to position both technology and professional services solutions that help organizations transform customer experience operations. • 10+ years of mid market to enterprise level consultative solution-selling experience • 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology • Proven success generating net-new business opportunities and closing complex enterprise deals • Demonstrated track record achieving or exceeding sales quotas • Experience managing multi-stakeholder sales processes with enterprise organizations • Strong understanding of customer experience operations, contact center modernization, cloud migration, AI, automation, or related technologies • Ability to engage executive decision-makers and influence business outcomes • Experience coordinating cross-functional teams throughout the sales process • Strong presentation, negotiation, communication, and relationship-building skills • Experience selling CCaaS, customer experience, AI, workforce optimization, and contact center transformation solutions within one or more leading ecosystems, including NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, or Cognigy. • Proven success selling complex technology and professional services engagements, including six-figure to multi-million-dollar opportunities. • Established relationships with enterprise contact center, customer experience, IT, and operations leaders. • What Makes Someone Successful in This Role • Hunter mentality with a passion for creating opportunities • Self-starter who operates effectively with minimal direction • Strong business acumen and consultative selling skills • Highly organized with disciplined pipeline management • Comfortable navigating ambiguity and building new markets • Team-oriented collaborator who works effectively across sales, consulting, delivery, and partner organizations • $135,000 - $170,000 a year • This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels. • Benefits available to eligible employees include the following: • Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off. • This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.