imprint - Head of Field Sales
Requirements
• 8–12 years of leadership experience in field sales, retail operations, or territory management, with proven track record of building teams from scratch • Demonstrated success designing and scaling field sales operations, including territory planning, cadence design, coverage modeling, and performance infrastructure • Strong analytical skills with experience building dashboards, scorecards, and performance reporting systems (tools agnostic) • Deep understanding of field sales unit economics, performance metrics, and how to move numbers through coaching and process improvement • Exceptional communication skills with ability to tailor messaging for executive stakeholders, partner leadership, and frontline team members • Builder mindset: comfortable with ambiguity, self-sufficient, and able to create structure where none exists • High ownership mentality: treat the function as if you own it, with personal accountability for results • Experience managing high-travel roles and teams distributed across multiple locations • Willing to travel 50–75% of the time to support team and maintain partner relationships • Experience in fintech, payments, or financial services (especially credit card partnerships or retail banking) • Background at companies with strong retail presence or field sales models • Experience managing performance in commission-based or variable compensation environments • Familiarity with coaching and developing geographically distributed teams
Responsibilities
• Own end-to-end field sales operations, including hiring, training, performance management, territory design, and partner relationship management • Build and manage high-performing field sales team across multiple retail locations, with direct accountability for application volume and partner satisfaction • Design and implement scalable field sales infrastructure: territory planning, coverage models, visit cadence, performance dashboards, and coaching frameworks • Establish rigorous performance management systems with clear metrics, scorecards, and data-driven feedback loops • Develop training programs to keep field reps fluent in product knowledge, technical support, and customer service best practices • Build strong relationships with partner leadership and store teams, acting as primary point of contact for field operations • Analyze unit economics and performance trends to identify improvement opportunities and optimize team efficiency • Collaborate with cross-functional stakeholders (general managers, finance, operations, tech) to address tooling gaps and operational needs • Set and maintain high performance bar while building a culture of accountability, ownership, and continuous improvement
Benefits
• Competitive compensation and equity packages • Leading configured work computers of your choice • Flexible paid time off • Fully covered, high-quality healthcare, including fully covered dependent coverage • Additional health coverage includes access to One Medical and the option to enroll in an FSA • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
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