Sotheby's - Global Shipping Manager
Requirements
• ● 3–4 years of experience in logistics, supply chain, operations, or a related analytical field • ● Experience working with transportation providers or managing operational performance is preferred • ● Familiarity with international shipping and basic global trade compliance concepts (e.g., customs documentation, cross-border requirements) is a plus • ● Strong analytical skills; advanced Excel required, experience with data visualization tools a plus • ● Ability to translate data into actions and drive execution against clear outcomes • ● Structured problem-solver with strong attention to detail • ● Effective communicator with the ability to influence stakeholders across functions • ● Early people management or mentorship experience is preferred • ● High ownership mindset with a bias toward execution and follow-through • The proposed base salary for this position ranges from $70,000-$78,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. • To view our Candidate Privacy Notice for the US, please click here. • Candidate Privacy Notice • click here • To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here. • click here
Responsibilities
• Carrier Performance & Commercial Management • ● Manage day-to-day carrier performance across inbound and outbound transportation • ● Track performance against KPIs (cost, transit time, service levels) and drive follow-up actions with carriers • ● Partner with the VP of Shipping on negotiations, supporting pricing discussions, rebates, and service terms • ● Contribute to carrier RFP processes through analysis, evaluation, and implementation support • ● Identify opportunities to improve carrier mix and allocation by lane and region • Continuous Improvement & Network Optimization • ● Translate performance data into clear improvement opportunities across the network • ● Lead execution of initiatives to reduce delays, improve reliability, and streamline workflows • ● Identify and eliminate inefficiencies, including manual processes and unnecessary handoffs • ● Support efforts to strengthen carrier diversification and improve network resilience • Systems, Process & Compliance • ● Act as a key business partner for transportation-related systems and tools • ● Help define requirements and support rollout of enhancements, particularly those improving client visibility and communication • ● Ensure systems and processes are adopted effectively and deliver intended operational benefits • ● Support adherence to global trade compliance requirements by ensuring transportation processes, documentation, and carrier practices align with regulatory standards • ● Partner with Legal, Compliance, and regional teams to address trade-related requirements (e.g., customs documentation, restricted shipments, cross-border processes) • Global Initiative Execution • ● Own execution of key shipping initiatives, ensuring progress against timelines and goals • ● Coordinate across US, EMEA, and APAC teams to align on priorities and implementation • ● Track risks, dependencies, and outcomes, and drive issues to resolution • Data, Insight & Team Leadership • ● Translate analysis into decisions, ensuring insights lead to action and measurable impact • ● Guide the development of reporting and dashboards in partnership with Data teams • ● Manage and develop a Shipping Analyst, setting priorities and building analytical capability • ● Ensure a strong operating cadence around performance reviews and follow-through • Cross-Functional Partnership • ● Partner with Client Experience, Supply Chain, Finance, and Compliance teams to resolve operational issues and improve end-to-end delivery • ● Support escalation management with carriers and internal stakeholders • ● Contribute to broader initiatives aimed at improving the client experience
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