ShipMonk - Director, Performance Marketing
Requirements
• Brand media buying experience, including video and audio, strongly preferred. • Industry fit. Ecommerce or logistics experience preferred. 3PL experience is a big plus. • Industry fit. • Leadership presence. You build buy-in across diverse stakeholders and interdisciplinary teams. • Leadership presence. • Operational rigor. You use workflow tools (Asana or similar) to keep complex programs on time and stakeholders aligned. • Operational rigor. • Bachelor's degree required (Business, Marketing, Finance, or related); MBA a plus. • Work at ShipMonk • Flex Time Off. Take control of your work-life balance • Flex Time Off • 9 Paid Holidays (US) • 9 Paid Holidays • 401k Matching. We invest in your future • 401k Matching • Merit Reviews. Get rewarded for your work • Merit Reviews • Health Benefits. Comprehensive health, vision, and dental options
Responsibilities
• Own the performance marketing strategy. Plan and execute across SEM, SEO, paid social, display, TV, and audio. • Build full-funnel acquisition campaigns. Establish evergreen programs while constantly testing new audiences, creative, CTAs, channels, and formats. • Drive retention and lifecycle marketing. Design programs that maximize engagement, loyalty, and lifetime value, and then iterate based on results. • Optimize relentlessly. Run a disciplined test-and-learn practice across channels to maximize ROI at every funnel stage. • Own the numbers. Track performance in Google Analytics and GTM, build integrated multi-touch attribution reporting, and translate campaign metrics into insights our business can act on. • Manage the budget. Allocate spend for maximum return against revenue targets, and forecast with confidence. • Know our audiences. Define and maintain persona and segment definitions, using paid media insights to sharpen targeting across the marketing team. • Partner across the business. Align with Product Marketing, Content, Creative, Brand Marketing, Sales, and our customer organization to drive growth together.
Benefits
• Referral Program. Get rewarded for bringing in great talent • Referral Program • Inclusive Culture. Be yourself and thrive • Inclusive Culture • ShipMonk is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset. • growth partner for merchants • merchant • first • We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. • Global Fulfillment Network: • Proprietary Technology: • Unrivaled Support: • Transparent Pricing • Committed to the Future: • Our Core Values • Our Core Values • Our values are the heart of our culture. We're looking for individuals who embody these principles every day. • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business. • Merchant-first: • People make ShipMonk: We believe in our team and invest in our people. • People make ShipMonk: • Own it: We take ownership of our work, our mistakes, and our successes. • Own it: • Get sh*t done: We're a fast-paced, high-growth company that values action and results. • Get sh*t done: • Change the score: We challenge the status quo, constantly innovating and improving. • Change the score:
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