proterahealth - Inbound Sales Specialist (Remote)

• Serve as the primary point of contact for all inbound phone calls, emails, and web inquiries from prospective patients and leads • Deliver outstanding customer service and product knowledge to address patient questions and concerns about our MSK care platform • Guide patients through the digital signup and onboarding process, ensuring a smooth and positive experience • Consistently follow up with inbound leads to maximize patient conversion and enrollment rates • Diligently document all inbound interactions, lead status, and opportunities in Salesforce • Achieve or surpass performance metrics and conversion targets specific to inbound sales