Bybit - [EU] Head of Commercial/Business Development
Requirements
• 15+ years of relevant experience in commercial leadership, business development, sales or market expansion, including significant executive experience in crypto, fintech, trading, brokerage or financial services. • Proven experience leading multi-country commercial organisations and delivering sustainable revenue growth across European markets. • Strong understanding of crypto trading, digital assets, derivatives and financial services customer segments. • Demonstrated experience managing Country Managers, business development teams and international commercial operations. • Strong experience developing KOL, affiliate, community and strategic partnership networks within the crypto or trading ecosystem. • Proven track record in VIP relationship management, key account development and high-value customer acquisition and retention. • Strong commercial and analytical mindset with experience managing revenue, trading volumes, customer acquisition, retention and profitability metrics. • Experience developing market entry strategies, commercial partnerships and country-specific growth plans. • Strong understanding of European markets, regulatory requirements and customer engagement within regulated financial services environments. • Proven ability to build high-performing international teams and manage complex stakeholder relationships. • Excellent strategic thinking, negotiation, leadership, communication and stakeholder management skills. • Fluent English; additional European languages are an advantage • Bachelor's or Master's degree in Business Administration, Economics, Finance, Marketing, Management or a related field; equivalent relevant professional experience will also be considered. • Why Join UsAt Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:- Study Growth Fund: We support your professional development and continuous learning.- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Responsibilities
• Commercial Strategy & Growth • Define and execute the European commercial strategy aligned with business objectives, market opportunities and regulatory requirements. • Own commercial targets, revenue growth, trading volumes, customer acquisition and market expansion. • Identify strategic growth opportunities across retail, active trader, VIP and institutional customer segments. • Drive commercial performance through market-specific strategies, resource allocation and measurable KPIs. • Country Management & Market Expansion • Lead the European Country Management function, ensuring effective execution of commercial strategies across priority markets. • Define country-specific business plans, growth targets and market development priorities. • Oversee in-country commercial activities, including business development, partnerships, KOL engagement, VIP relationships and community management. • Monitor country performance, competitive positioning and market opportunities to optimise commercial results. • Business Development & Partnerships • Drive business development initiatives to expand Bybit EU's customer base, trading activity and market presence. • Develop strategic commercial partnerships with relevant fintech, crypto, trading and financial services ecosystems. • Identify new distribution opportunities, customer segments and revenue streams. • Collaborate with Product and Marketing to develop market-relevant propositions and commercial campaigns. • KOL, Affiliate & Community Development • Lead European KOL, affiliate and community engagement strategies in collaboration with Marketing. • Build and maintain relationships with key influencers, trading communities and ecosystem partners. • Drive customer acquisition, engagement and trading activity through effective partner and community programmes. • Establish commercial performance targets, partnership frameworks and ROI measurement. • VIP & Key Account Management • Lead VIP Relationship Management across European markets, focusing on high-value traders and strategic customers. • Develop customer acquisition, retention and relationship strategies for VIP, professional and institutional segments. • Drive trading activity, customer loyalty and revenue growth through personalised relationship management. • Partner with Product, Trading and Customer Services to deliver competitive propositions and exceptional client experiences. • Commercial Performance & Governance • Own commercial budgets, sales forecasts, revenue reporting and performance management across European markets. • Establish KPIs covering customer acquisition, activation, trading volumes, retention, revenue and commercial efficiency. • Ensure commercial activities, partnerships and customer engagement comply with applicable European regulatory requirements. • Partner with Compliance, Risk and Legal to maintain appropriate governance over commercial activities and customer relationships. • Leadership & Collaboration • Build and lead a high-performing European commercial organisation, including Country Managers, Business Development, KOL, VIP Relationship Management and Community teams. • Set clear objectives, performance targets and accountability across country and commercial functions. • Act as a key member of the European executive leadership team, contributing to business strategy and sustainable growth. • Collaborate with global and local stakeholders to align commercial initiatives with European market needs and regulatory requirements.
Benefits
• At Bybit, we are committed to fostering a supportive and enriching work environment. • Study Growth Fund: We support your professional development and continuous learning. • Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. • Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. • Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. • Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
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