tenna - Contracts Administrator
Requirements
• 4+ years of experience in contract administration, deal desk, billing, or a related function within a SaaS or technology environment • Experience working with CRM systems such as Salesforce, including contract, quote, or opportunity management workflows • Strong understanding of contract processes, pricing structures, and data accuracy requirements • Experience reviewing contracts, addendums, or similar documentation with a high degree of accuracy and attention to detail • Ability to identify discrepancies in contract terms, pricing, and data, and take appropriate action to resolve or escalate • Experience working cross-functionally with Sales, Customer Success, Finance, and/or Legal teams • Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment • Excellent written and verbal communication skills, with the ability to clearly articulate issues and collaborate on resolution • High attention to detail with a demonstrated commitment to accuracy and data integrity • Proficiency in Microsoft Office tools, particularly Excel, for tracking, validation, and audit support • Ability to work within defined processes while applying judgment to identify risks and inconsistencies • Self-motivated and adaptable, with a strong sense of ownership and accountability • Experience in construction technology or working with construction industry customers is a plus • Bachelor’s degree in Business, Finance, or a related field is required • ## Benefits, Perks, & Additional Information: • Full-time opportunity. • Location: Remote – nationwide. • Travel to customer locations is required, up to 10%. • Competitive compensation packages offered. • Opportunities for growth and personal development within a highly dynamic team. • Robust, low-cost benefit packages offered. • Benefit coverage begins the first date of employment. • Paid Time Off and Volunteer Time Off offered. • Dependent Care offered. • Employee referral bonuses.
Responsibilities
• Support and execute day-to-day contract lifecycle administration, including full contracts, renewals, and addendums • Perform initial review of contracts and related documentation to ensure accuracy, completeness, and alignment with company standards prior to final approval • Validate contract data, pricing, and terms to ensure consistency with approved structures and prior agreements • Apply judgment within established guidelines to identify risks, inconsistencies, and non-standard terms, escalating as appropriate • Identify discrepancies in contract terms, pricing, or data and coordinate resolution with internal stakeholders • Coordinate with Sales and Customer Success to resolve contract errors or missing information, ensuring timely and accurate processing • Maintain accurate and organized contract records, documentation, and audit tracking to ensure data integrity across systems • Work within CRM (Salesforce) and internal systems to support contract processing, validation, and record accuracy • Support enforcement of contract standards, workflows, and signature requirements • Conduct periodic audits of contracts and related data to ensure ongoing accuracy, compliance, and alignment with contract terms • Assist with updates to customer pricing structures and contract records, ensuring all changes are properly documented and implemented • Collaborate cross-functionally with Finance, Sales, and Customer Success to support contract-related processes and improve operational alignment • Support internal audits and reporting by ensuring accuracy and consistency across contract records • Identify inefficiencies in contract workflows and contribute to process improvements that enhance scalability and processing timelines • Manage multiple contracts and priorities in a fast-paced environment with a high degree of accuracy
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