Dialpad - Sr. Client Account Executive, Enterprise
Requirements
• 7-10 years of sales experience in an ever-changing environment. • Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background. • Ability to communicate, present, and influence key stakeholders and decision-makers. • Experience providing timely and accurate forecasts to sales leadership. • Excellent time management and organizational skills with the ability to track numerous details. • 5 years of SaaS sales background strongly preferred; bonus points for UCaaS/CCaaS. • Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets). • Curiosity: Ability to get to know your customers’ business, internal teams, and processes. • Closing mindset: Get ahead of closing deals by asking closing questions early and often. • Strategy: Ability to analyze your portfolio of accounts and develop sales strategies to target your customers for additional products they can benefit from. • High energy: Ability to thrive and excel in a fast-paced, high-velocity sales environment. • Organization: The key to success is execution. Our preferred candidate has outstanding organizational skills. • Communication: Clear communication is critically important to this role. • We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. • Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. • Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
Responsibilities
• The CAE is a member of the Sales organization, will carry a revenue quota, and will report directly to their frontline sales leader. The CAE will be responsible for meeting or exceeding sales and revenue goals and objectives. • Manage the full sales cycle for a dedicated portfolio of enterprise clients, collaborating closely with internal teams (Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing) and Dialpad Partners to drive customer base expansion. • Partner with fellow Enterprise CAEs to identify leads for upsell and cross-sell opportunities, develop compelling quotes, and maintain effective client communication. • Strategize account growth by crafting personalized account plans in alignment with monthly and quarterly sales objectives. • Foster strong relationships with customers to understand their strategic goals and anticipate expansion requirements. • Proactively generate leads and nurture a robust sales pipeline. • Consistently achieve or surpass quarterly revenue targets.
Benefits
• Work at the center of the AI transformation in business communications • Build and ship agentic AI products that are redefining how companies operate • Competitive salary, comprehensive benefits, and real opportunities for growth • We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success. • Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. • Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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