Path Robotics - Customer Success Manager, Defense

Columbus, Ohio - Hybrid5mo ago

Remote Mid NA Robotics Logistics Manufacturing Public Sector Security Engineer Account Executive Customer Success Manager Network Engineer Director of Customer Success Customer Success AWS Product Marketing Python Sales Strategy

Requirements

• 3–5 years of experience in network engineering, security engineering, or a hybrid network/security role • Hands-on experience with modern network and security platforms, including: • Networking: Cisco Meraki, Arista, AWS networking (VPCs, routing, security groups), Tailscale • Networking • Security: CrowdStrike (EDR), Nessus (vulnerability management) • Security: • Strong understanding of core concepts, including: • Network fundamentals (routing, switching, VPNs, firewalls) • Endpoint Detection and Response (EDR) • Logging, alerting, and SIEM fundamentals • Experience supporting or operating within NIST and/or FedRAMP security frameworks • Working knowledge of scripting or automation using Python, PowerShell, or similar languages • Experience designing, improving, or operating security telemetry and logging pipelines • Familiarity with SIEM platforms (vendor-agnostic experience preferred) • Experience working in cloud-native and/or hybrid environments • Exposure to threat detection, incident response, or security monitoring workflows • Comfort operating in environments with evolving, imperfect, or partially integrated tooling • Why You’ll Love Working Here • Daily free lunch to keep you fueled and connected with the team • Flexible PTO so you can take the time you need, when you need it • Comprehensive medical, dental, and vision coverage • 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total) • 401(k) retirement plan through Empower • Generous employee referral bonuses—help us grow our team!

Responsibilities

• Design, implement, and operate secure, reliable network infrastructure across on-prem, cloud, and remote environments using Cisco Meraki, Arista, AWS networking, and modern overlay networks (e.g., Tailscale) • Troubleshoot complex network and connectivity issues spanning physical infrastructure, cloud services, and remote access • Deploy and support endpoint detection and vulnerability management tooling (e.g., CrowdStrike, Nessus) and operate security controls aligned with NIST and FedRAMP requirements • Monitor, investigate, and respond to security alerts and incidents; support audits, assessments, and evidence collection • Design and improve how network and security tools integrate and share data, with a strong understanding of EDR, SIEM, and logging pipelines, including data quality, enrichment, and signal-to-noise tradeoffs • Build lightweight automation and scripts (Python, PowerShell, or similar) to connect systems, enrich security data, and automate repetitive network and security operations • Partner with IT, Cloud, and Security teams on architecture decisions and incident response, while documenting designs, controls, integrations, and SOPs • Provide Tier 2/3 support and serve as an escalation point for complex network and security issues

Benefits

• Flexible PTO so you can take the time you need, when you need it • Comprehensive medical, dental, and vision coverage • 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total) • 401(k) retirement plan through Empower • Generous employee referral bonuses—help us grow our team!