toogeza - CRM

• 3-5+ years of experience in CRM, Retention, or Lifecycle Marketing. • Relevant experience in iGaming, online casino, sportsbook, or betting. • Strong understanding of player lifecycle, retention, reactivation, and CRM performance metrics. • Hands-on experience building automated communication journeys. • Strong knowledge of player segmentation and personalisation. • Experience working with CRM platforms such as Smartico, Optimove, Emarsys, Braze, Fast Track, Customer.io http://Customer.io, or similar. • Experience with bonus, promotional, or gamification mechanics. • Ability to analyse campaign performance and translate data into practical decisions. • Experience running A/B tests and CRM experiments. • Ability to work independently, prioritise initiatives, and take ownership of results. • English at Upper-Intermediate level or higher. • It Will Be a Plus: • Experience managing or mentoring CRM specialists. • Experience working with several iGaming brands or products. • Experience with both casino and sportsbook audiences. • Experience developing a CRM function or improving existing CRM processes. • Additional languages such as Spanish, German, or Greek. • Time to Recharge • We believe great results come from well-rested people. That’s why we offer: • 21 days of paid annual leave; • 3 additional Day Offs per year; • 25 paid sick leave days; • Public holidays as days off. • — Extreme proactivity and ownership. You close loops without being chased, spot problems before they land, and act without waiting for instructions. • — Excellent project management. You can run multiple parallel workstreams involving senior people and keep all of them honest — politely, but relentlessly. • — Strong analytical and writing skills. You turn complex, messy information into clear, structured output — documents, models, one-pagers, decks. • — Judgement and discretion. You’ll handle confidential information across fundraising, hiring, and partnerships, and represent the founders with investors and executives. • — 1–4 years in a fast-paced, high-accountability environment — consulting, banking, VC, or an operational/analytical role at a high-growth startup. Deep-tech or B2B infrastructure exposure is a plus, not a requirement. • Where this role goes • This position is designed to evolve. As the company scales 2x and the structure develops, the role can grow into Chief of Staff, Account Manager (owning key strategic accounts), or Product Owner, depending on your strengths and where the business needs leverage most. You’ll have a front-row seat — and a hand on the wheel — as a deep-tech company scales through its steepest growth phase.