Nava PBC - Director of Design, Strategy & Growth
Requirements
• A skilled practitioner with deep experience in creative, strategic, technical, managerial, and operational aspects of human-centered design at scale • A proven leader who has experience managing complexity, developing strategy, and conducting long-term planning • In-depth experience cultivating strong relationships with external stakeholders and partners • 10+ years of experience as a human-centered design practitioner • 5+ years of direct people management experience and team leadership • Communicates with clarity and credibility in all channels and formats, across audiences including executive leadership, external clients, peer collaborators, direct reports, and cross-functional delivery teams • Ability to develop, build, and maintain productive relationships at all levels of leadership, management, and the organization • Demonstrated AI leadership in a design organization: setting and executing AI strategy, scaling AI workflows across multiple design teams, and building AI products. • Experience managing the business dynamics in a professional services firm (billable hours, contract portfolios, client services skills) • Experience and bias toward a “company-builder” frame of mind • Track record of introducing and expanding agile transformation and pursuing best practices in design management with clients and stakeholders • $185,000—$210,000 USD • All roles at Nava require the following: • Legal authorization to work in the United States • Ability to meet any other requirements for government contracts for which candidates are hired • Work authorization that doesn’t require visa sponsorship, now or in the future • May be subject to a government background check or security clearance, depending on the contract
Responsibilities
• Design Strategy & Capabilities • Foster a collaborative and delivery-focused design culture, promoting a high standard of design excellence and user-centered thinking • Lead capabilities-focused professional development opportunities across the Design Org • Shape how the Design practice adopts AI, identifying opportunities, piloting approaches, scaling what works, and coaching Designers in building AI-informed workflows on their teams. • Collaborate with cross-functional teams, including product management, engineering, and business development, to ensure design is strategic in all phases of company growth • Stay up-to-date with design trends, industry standards, and emerging technologies to drive innovation • Leadership • Manage a team of up to eight direct reports across multiple projects • Act as a sounding board for design team members at Nava, coaching them through challenges, helping to review and structure their work, and providing coverage when necessary • Guide teams in applying Nava's cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients. • Other duties as required • Growth & Business Development • Actively contribute to Nava's decisions on which strategic work to pursue • Contribute directly to business development through activities such as proposal development, solutioning, reviews, tech challenges, or market research presentations • Identify, develop, and scale new Delivery capabilities in the Design Org • Serve as a strategic partner by influencing and shaping Nava’s approach to growth
Benefits
• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Health coverage • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Insurance coverage • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Time off • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Company holidays • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Parental leave • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Wellness program • Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) • Virtual care • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • Sabbatical leave • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • 401(k) match • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Flexible work • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Utility support • Learning opportunities — internal training programs and resources to help grow your professional skills • Learning opportunities • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Development opportunities • Referral bonus — get rewarded when you refer great people who join the Nava team • Referral bonus • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care • Supportive culture • Location • Location • We have fully remote options if you reside in one of the following states: • Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin • If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. • Stay in touch • Stay in touch • Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process. • We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. • Equal Employment Opportunity • Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.
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