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Binance - VIP Sales Manager, APAC

Malaysia; Singapore; Taiwan2d ago

In Office Mid APAC Banking Cryptocurrency Sales Manager Reporting CRM Management

Requirements

• Sales experience (customer acquisition/ origination), having had a clear sales KPI • Familiar with the use of a CRM tool • Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers. • At least 3-5 years working experience in sales and client services function with international financial background in banking, investments, FX sales • Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc • Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure • Passionate about crypto. Industry experience would be of an advantage • Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

Responsibilities

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients). • Expanding the relationships with existing customers by sustained communication, understanding of their needs. • Building key customer service processes and systems, formulating management rules, and tracking the status of key customers. • Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback.

Benefits

• Shape the future of finance • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle challenging projects in a fast-paced and innovative enviornment with autonomy • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)